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Service Line Warranties of America (SLWA)

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“Preferred Service Line Warranty Partner of the City of San Diego”

USP/SLWA is a private company that provides optional water and/or sewer service line warranties to homeowners for the portion of their water and/or sewer lines that are the responsibility of the homeowner, and will not be repaired by City crews if they break or fail. The City is working with SLWA to make homeowners aware of the responsibility they have for sewer and waterlines on their property, as well as to provide a discount on the warranty program during the promotional period. This is optional and voluntary program for homeowners in the City of San Diego.

USP/SLWA’s Program is endorsed by the National League of Cities, North Central Texas Council of Governments, Multiple State Municipal Leagues, and over 175 Municipalities. SLWA has been a member of the Better Business Bureau since 2003 and they are very proud of their exemplary record. SLWA is also approved to operate in the state of California, making San Diego the first City in California to have the Program.

Highlights of the Partnership Program:

  • Outreach awareness campaign to alert homeowners regarding service line responsibilty
  • The program is offered at no cost to the City and no public funds are being used to promote or operate the program
  • Local Contractors will be utilized
  • Marketing Rights Fee granted to the City

This is NOT a City program, but rather SLWA is a program partner. As such, SLWA is solely responsible for the administration and service of the warranty programs. The Service Line Protection Program was developed through the City’s Corporate Partnership Program. Visit the SLWA website at www.SLWofA.com or call 1-855-261-9830 (toll free) to sign up or get more details about the program. The City and SLWA have also provided FAQ about the program.

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