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Instructional Materials

The links below will take you to written and video instructions for the Customer Care Center which can be viewed and/or printed. They provide guidance through some basic functions, such as registration, login, resetting your password, and requesting move-in/move-out service.

Instructional Material for Customer Care Center

  1. Register
  2. Initial Login
  3. Maintain Personal Information
  4. Maintain Banking Information
  5. Recurring Payments
  6. Request New Service (Move-In)
  7. Request to Stop Service (Move-Out)
  8. View Meter Reads and Consumption History
  9. View Payment Details and Make Payments
  10. Contact Customer Service
  11. Reset Password
  12. Forgot User ID