Our Customer Service Commitment
City Customer Service Vision
America's Finest Service for America's Finest City.
Development Services Department Customer Service Mission
We value and respect our customers. We are dedicated to providing you professional, caring, and timely service.
- Department Mission Statement
- Vision of Department
- Community Participation in the Development Process
- Customer Service Contacts
- Customer Bill of Rights (PDF)
- Customer Service Survey
- Development Services Department Customer Survey (PDF Form Filler)
To enhance San Diegans' quality of life by providing effective, safe and quality development. We are committed to excellent community and customer service through timely and effective management of development and compliance processes.
Our desired future
Developing quality communities through service, partnership and innovation.