Make a Complaint
All disability complaints or requests regarding access to City buildings, streets, sidewalks, programs, services or activities can be made by phone, email or in writing to:
The City of San Diego
Disability Services
1200 Third Ave., 9th Floor
Suite 924, MS-56G
San Diego, CA 92101
Voice: (619) 236-5979
TTY: 711
E-mail: disability@sandiego.gov
Please provide the date of incident (if applicable), exact location, a detailed description of the issue, the complainant's name, address, phone or TTY, and email address in order to assist us in processing your disability complaint or request.
- Grievance Procedures (PDF)