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Department Organization

Communications and Dispatch Center

Photo of woman at dispatch desk

"Fire and Medical. What is the address of your emergency?....."

The San Diego Fire-Rescue Department's Communications Center is located in Kearny Mesa and is staffed 24/7 with dispatchers and administrative personnel. The center is responsible for all medical, fire, and rescue operations in the city of San Diego and is also contracted to dispatch for the cities of Poway, Chula Vista and San Pasqual.

SDFD Dispatch is a "secondary Public Safety Answering Point" (PSAP). This means that 911 calls are transferred to the emergency center from a primary PSAP. Examples of primary PSAPS are: California Highway Patrol, San Diego Police Department, San Diego Sheriff Department, and even some universities and colleges such as SDSU and UCSD.

Click here to see a display of the current incidents dispatched by San Diego Fire-Rescue.

Mission Statement

To process requests for assistance and initiate timely dispatch of emergency resources by utilizing technology to receive and dispatch information to the Fire-Rescue Department and to the citizens of San Diego.