Fire/EMS Communications Center Mission Statement

The Communications Division oversees all internal and external emergency communication equipment and dispatch staff ensuring that equipment and personnel are able to easily communicate with the public and each other.

National Accreditation

The City of San Diego's Fire/EMS Dispatch Center is the 27th Center in the entire world to garner a "Center of Excellence" award from the National Academy of Emergency Medical Dispatch.

To receive accreditation, the Dispatch Center was required to meet the Academy's "Twenty Points of Accreditation" including a 90-95% sustained compliance and accuracy rated on such issues as case entry and key question protocols.