System Status Controller
"Medic 11 with Engine 11 medical aid..."
While personnel from the San Diego Fire-Rescue Department have
the job of answering 9-1-1 fire and medical calls and dispatching fire engines.
It is the job of the System Status Controller to dispatch and monitor
all ambulances.
The job of System Status Controller is a challenging one which demands concentration.
System Status Controllers, working in the same room as San Diego Fire-Rescue
Department Call Takers and Dispatchers, oversee the dispatching and deployment
of all ambulances in the City of San Diego.
When City San Diego Fire-Rescue Department Call Takers receive an emergency
call which requires an ambulance, it is the job of the System Status Controller
to get the ambulance rolling. Utilizing the latest in computer mapping
technology, System Status Controllers monitor the placement of ambulances
throughout the City. When an ambulance is called to one location, the
System Status Controller moves another ambulance in to ensure the area
remains covered.
Minimum Qualifications for Rural/Metro of San Diego System Status Controller:
- Previous experience using a Computer-Aided Dispatch System.
- Possession of a current valid Emergency Medical Technician Certificate issued by the
State of California or by an EMT certifying agency approved by the State of California.
- County of San Diego EMT System ID Card.
- Emergency Medical Dispatch certification preferred.
- Excellent communication skills required.
Information on the application process is available from
San Diego Medical Services Enterprise L.L.C. at (619) 280-6060.
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