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Internet Access Services

System Requirements/Troubleshooting

Hardware Requirements

  • You will need a WiFi-compliant 802.11a/b/g wireless Ethernet device installed in your laptop or a laptop with built-in WiFi capability.
  • Set your wireless network adapter's Network Identifier (also known as SSID or Network Name) to sdpl.

Software Requirements

  • Use a web browser, such as Microsoft Internet Explorer or Netscape.
  • Set your TCP client software to obtain addresses automatically. Install and configure TCP/IP software by opening the Network icon in the Control Panel. Under Protocol settings, add TCP/IP. Set the IP address to obtain an IP address automatically. Leave all other fields blank.
  • Restart the laptop for the changes to take effect.

Troubleshooting Windows NT, XP, and Windows 2000 Systems

  • Go to Start, Run and type: CMD. Click OK. A command prompt window will appear.
  • Type the following in the command prompt window:
    • ipconfig/all - Displays the full configuration information
    • ipconfig/release - Releases the IP address
    • ipconfig/renew - Renews the IP address

Troubleshooting Apple Macintosh Powerbooks or iBooks

  • Your laptop must have the MacTCP Control Panel installed. This control panel comes with recent versions of the system software and should be pre-installed.
  • If you have other MacTCP configurations that you would like to save, MacTCP Switcher is a useful utility for storing several set-ups.
  • To configure your MacTCP, choose to Connect via Ethernet. Configure using DHCP server, AirPort Preferred Network: sdpl.

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