Customer Services
At the Public Utilities Department our customers are the first priority. Here you will find useful information about services, your bill, how you can pay easily and your rights and responsibilities.
Billing
- Establish or Cancel Service
- Register and Pay On-Line
- Pay By Automatic Deduction
- Payment Locations
- Payment Timeline
- Is Your Bill Unusually High? Here's What to Do.
- How to Read Your Utility Bill
- How to Read Your Water Meter
- Security Deposits
- Billing Policies and Procedures
Rates
Plumbing
Contact Information
(619) 515-3500 or water@sandiego.gov
7:30 a.m. to 5 p.m. Monday - Friday