Payment options
Payment in Full
Our staff is always willing to accept payment of the full amount due.
This is the best way to avoid any additional consequences that may result
from continuing collection efforts. We accept the following forms of payment:
- Cash
- Check
- Money order
- MasterCard and Visa credit, debit or check cards
- EFT [Electronic Funds Transfer]
Pay On-Line
You can now pay your Collection bill via the internet. To do so, please
have your Collection Identification number available. If you do not have
this information, please contact the Collection Program at (619) 744-3100.
There is a convenience fee to use this service. There is also a maxiumum
payment amount of $5,000. If your payment exceeds this amount, please
contact the Collection Program at (619) 744-3100. To proceed, please click
the link below.
Click here
to pay your delinquent account online
Pay by Telephone
If you wish to pay by phone, please
call: (866) 840-1198.
Pay in Person
Executive Complex Building
1010 Second Ave, Sixth Floor West Tower
or
Community Service Centers
Pay by Mail
Check or Money Order can be sent to us at our Mailing Address.
Partial Payment
Although a partial payment will not stop our collection efforts, it will
demonstrate your commitment to clear your unpaid debt. In addition, by
reducing your outstanding obligation you may avoid collection actions
reserved for larger unpaid amounts.
Payment Plans
In some cases, we may agree to formal payment plans. When requesting
a payment plan, our staff may require that you submit an application for
payment arrangements. It is important that this application be filled
out as accurately and as completely as possible. If the information you
provide is determined to be false or inaccurate, your application for
payments may be denied for that reason alone.
Once received, your application will be reviewed and a determination
made as to your eligibility for the payment terms requested. In making
this determination, staff will take into consideration the following:
- Ability to pay
- Ability to borrow from others
- Monthly income and expenses
- Employment status
- Additional cost to enforce full payment
If approved, you will be notified and may be required to sign a promissory
note reflecting the terms of your approved payment plan. Most collection
actions will be suspended on your account as long as you comply with the
terms of the plan and make your payments on time. However, the following
actions can and may still occur:
- Credit Reporting
- Franchise Tax Board Offset Requests
- Vehicle Impound (delinquent parking citations only)
Postdated Check Plans
For short term payment terms, staff may ask that you send postdated checks
representing your payments. Once received, the checks will be held until
the date indicated on each check. This allows us to stop any additional
action from occurring on your account. However, it is important that the
amount of each check be available in your checking account on the date
the checks will be cashed. If it will not, please contact us prior to
that date so that you avoid having your check returned unpaid. |
