Contact Information
Payments by Mail
Send to:
City of San Diego Public Utilities Department
Customer Care Center
PO Box 129020
San Diego, CA 92112-9020
Customer Service Office Fax Lines: (619) 533-5364 and (619) 533-4133
Phone Numbers
| General Water Information | (619) 515-3500 |
| Bill payment locations | (619) 515-3500 |
| Bill Questions | (619) 515-3500 |
| Capital Improvements Program | (619) 533-4207 |
| City Lakes Fishing Line | (619) 465-3474 |
| City Lakes Recreation Program | (619) 465-3474 |
| City's Water Conservation Program | (619) 515-3500 |
| Construction/Fire Hydrant Meters | (619) 527-7449 |
| Cross Connection and Backflow | (858) 614-5535 |
| Drinking water questions | (619) 668-3232 |
| EPA's Drinking Water Hotline | (800) 426-4791 |
| Establishing or cancelling service | (619) 515-3500 |
| Group Job Hotline | (619) 533-4207 |
| Recycled Water Information | (619) 533-7572 |
| Report a meter leak | (619) 515-3525 |
| Report a sewer spill | (619) 515-3525 |
| Report a water line leak or break | (619) 515-3525 |
| Storm Water Pollution Prevention | (619) 235-1000 |
| Speaker's Bureau Program | (619) 533-6638 |
| Water Conservation | (619) 515-3500 |
| Water Emergency Hotline | (619) 515-3525 |
| Water pressure problems | (619) 515-3525 |
| Water Quality Lab | (619) 668-3232 |
| Water pressure questions | (619) 527-7482 |
| Water/sewer capacity charges | (619) 446-5000 |
| Water/sewer lateral locations | (619) 527-7482 |
| Water/sewer line locations | (619) 527-7482 |
| Water/sewer permits | (619) 446-5000 |
| Underground water/sewer markout | (619) 527-3477 |