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Contact Information

Payments by Mail

Send to:
City of San Diego Public Utilities Department
Customer Care Center
PO Box 129020
San Diego, CA 92112-9020

Email

water@sandiego.gov

Customer Service Office Fax Lines: (619) 533-5364 and (619) 533-4133

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Phone Numbers

General Water Information (619) 515-3500
Bill payment locations (619) 515-3500
Bill Questions (619) 515-3500
Capital Improvements Program (619) 533-4207
City Lakes Fishing Line(619) 465-3474
City Lakes Recreation Program (619) 465-3474
City's Water Conservation Program (619) 515-3500
Construction/Fire Hydrant Meters (619) 527-7449
Cross Connection and Backflow (858) 292-6329
Drinking water questions (619) 668-3232
EPA's Drinking Water Hotline(800) 426-4791
Establishing or cancelling service (619) 515-3500
Group Job Hotline (619) 533-4207
Recycled Water Information (619) 533-7572
Report a meter leak (619) 515-3525
Report a sewer spill (619) 515-3525
Report a water line leak or break (619) 515-3525
Storm Water Pollution Prevention(619) 235-1000
Speaker's Bureau Program (619) 533-6638
Water Conservation (619) 533-7485
Water Emergency Hotline(619) 515-3525
Water pressure problems (619) 515-3525
Water Quality Lab(619) 668-3232
Water pressure questions (619) 527-7482
Water/sewer capacity charges (619) 446-5000
Water/sewer lateral locations (619) 527-7482
Water/sewer line locations (619) 527-7482
Water/sewer permits (619) 446-5000
Underground water/sewer markout (619) 527-3477