Unplanned events can happen at any time. Below are links to information and resources that may help you prepare for an emergency.
- Emergency Preparedness
Learn how to properly store your water in case of an emergency and also learn how to disinfect your water.
- Water Leaks and Emergencies
Learn more about the process to respond to a water emergency (such as a water main break) and also learn how to investigate smaller leaks around your property.
- Boil Water Order Frequently Asked Questions (PDF)
Learn what to do if and when a Boil Water Order is issued.
- Claims Related to Water Main Breaks and Sewer Backups
To report a waterline leak, meter leak, hydrant knock over or pressure problem, call the Water's Emergency Hotline at 619-515-3525.