Bill Payment Timeline
After doing a comprehensive study of other utilities throughout the nation, the City of San Diego Public Utilities Department updated its bill paying schedule to be in line with the industry standards.
The bill due date is 15 days after the bill is sent. The shut-off date is 45-51 days after the bill is sent.
If you would like more information about the bill payment schedule, please contact the Public Utilities Department at (619) 515-3500.
| |
|
Timeline |
| Bill dated and sent |
|
Day 1 |
| Bill due |
|
Day 15 |
| Reminder notice sent |
|
Day 25 |
| Final shut-off notice sent |
|
Day 38 |
| Notice sent to tenants in multiple living units |
|
Day 38 |
| 48-hour shut off notice |
|
None |
| Shut-off ordered |
|
Days 45-51 |
| Close account; refer to Treasurer's Office |
|
Day 75 |
|
