Steps to Getting Connected to Recycled Water

1. Site Assessment

   City of San Diego staff conducts on-site preliminary assessment of the existing water systems. Call (619) 533-7595 to make an appointment.

2. Prepare Design

   Customer prepares plans according to State and County health regulations and the City of San Diego Recycled Water System Guidelines and Standards. Refer to the City of San Diego Recycled Water Rules & Regulations for specifics.

3. Design Review and Plan Check

   Plans must be reviewed and approved by the City of San Diego and the County of San Diego.
   
   

   City of San Diego review –

   • Fill out a general application form and a Deposit Account/Financial Responsible Party form and submit with three (3) sets of recycled water plans, site plans, public improvement drawings and a plan review deposit of $2,400 to:
     
     
     Water Department/Recycled Water Program
     600 B Street, 6th floor,
     San Diego, CA 92101.

     Office hours are Monday through Friday 8 a.m. to 4:30 p.m. Call for an appointment at (619) 533-7595. Checks and money orders payable to City Treasurer.

   • For cooling tower, industrial or dual plumbing (toilet/urinals) plan review – three sets of plumbing plans and an engineering report are required in addition to the site plans and deposit noted above.
   • If the site does not have an assigned address, contact the Development Services Department address coordinator at (619) 446-5411 to have an address assigned.
   • Plan check process is conducted by city staff and takes approximately 14 business days to complete. Customers are notified upon plan approval.

   For information on plan requirements refer to the Recycled Water Plan Check List (PDF: 25K). For additional information call (619) 533-7595.

   County of San Diego review -
   Complete County application form and submit two sets of plans to:
   
   
   County of San Diego Department of Environmental Health
   5201 Ruffin Road, Suite C
   San Diego, CA 92123

   For assistance call (858) 694-2121 or (858) 694-2145.

4. Pre-Construction Inspection

   Following plan approval and prior to the start of construction a pre-construction inspection must be scheduled with the City of San Diego's Water Department Recycled Water Program. Call (619) 533-7595 to schedule. Construction cannot begin until inspection has been completed.

5. Meter Service Request

   Customer initiates meter request by calling (619) 533-7595. Following meter service request processing, meter fees will be calculated and customer will be notified. Recycled water meter, service and inspection fees are payable to:
   
   
   City of San Diego
   Development Services Department
   1222 First Avenue, 4th floor
   San Diego, CA 92101

   Business hours: Monday, Tuesday, Thursday, Friday – 7 a.m. to 4 p.m.
   Wednesday – 9 a.m. to 4 p.m.

   Schedule cross-connection shutdown test with Water Department staff (619) 533- 7595. Test will be conducted by City of San Diego staff following completion of construction.

6. Pre-connection Inspection and System Shutdown Test

   Once on-site construction is completed and prior to the final connection to the recycled water system, Water Department staff, in conjunction with the County Department of Environmental health, conducts a system shutdown test. Call (619) 533-7595 to schedule appointment.

7. Initiate Service

   Call Water Department Customer Service to initiate service (619) 515-3500.

8. Required Training

   Authorized customer representative is required to attend the Recycled Water Site Supervisor Course offered by the City of San Diego and the San Diego County Water Authority.

9. Annual Inspections/Shutdown Test/Cross-Connection Control Test

   Annual recycled water system inspections are performed by the City of San Diego Water Department. Every fours year a cross-connection test is conducted by the City of San Diego and the County Department of Environmental Health.

10. Information

    For more information call (619) 533-7572 or visit the City's web site at www.sandiego.gov/water/recycled.