Customer Testing Feedback
The new City Clerk Official City Documents web site is divided into the following three major sections and subsections.
- City Clerk Legislative Documents
(City Charter, Municipal Code, City Council Meetings, Reports to City Council, City Council Policies, City Council Committee Meetings, City Agency & Commission Meetings)
- City Attorney Legal Documents
(Memorandum of Law, Legal Opinions, Council Resolutions and Ordinances, Agency Resolutions and Ordinances, City Attorney Reports)
- City Bulletin of Official Public Notices
(Public Hearings, CEQA Notices & Documents, CEQA Notices of Rights to Appeal Environmental Determinations, Construction, Consultants, Land Use And Development, Materials/Equipment/Services, Miscellaneous, Ordinances/Resolutions)
In support of this new site, you are asked to test all screens that your department is responsible for maintaining.
- Print this page for reference to the Testing Guidelines below.
- To begin your testing, go to the following Web page in our testing environment: http://www.sandiego.gov/city-clerk/officialdocs/. You may want to bookmark this URL in your browser.
- Use the on-line Customer Feedback Form to report defects found during your testing.
- Follow the Test Guidelines below when testing your selected sections of the Official City Documents public search and display screens.
- Please complete your initial testing by end-of-day Tuesday, July 17. The remainder of the week may involve several rounds of re-testing, depending on the scope of problems reported.
- Click all links within the text of each screen
- Click all navigation buttons on each screen
- Perform a Full Text Search for each section/subsection you are testing
- Perform several types of advanced searches when an Advanced Search form is provided
- Review & verify all search results
- Click the Try another Search link
- Perform a Full Text Search without a search string or using a misspelled word
- Determine if error and informational messages are meaningful and user-friendly
- Test dropdown navigation links at the top of each screen and within advanced search forms
- Check screen appearance for consistency across the site
- Compare search results between old system and new system
- Exercise the site as you would use it in your daily operations
- Keep our citizens in mind. How will they be using this new Web site?
If you have questions, please contact Diane Friscia.