San Diego

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Request for Investigation Form

Short Term Residential Occupancy (AKA Short Term Rentals) can only be submitted by using the orange STRO Complaint button below.

Submit a STRO Complaint

NOTE: Valid complainant name and address are required. Building & Land Use Enforcement Division can't open investigations based on anonymous complaints. 

Fill out as completely and accurately as possible. The more information available, the better service we can provide.

IMPORTANT: We must have correct address of the violation.

(* indicates required field)

Investigation Type *
  • Submit a report for machinery/equipment or animal noise.
  • Contact SDPD at 619-531-2000 to report noise coming from social gatherings and bars.
Violation Property
Violation Property Contact
Residential Property *
Required if you'd like to receive an email confirmation of your submission.
Supporters (Optional)

Two or more residents in separate residents residing in separate residencies adjacent to any part of the property on which the subject animal or animals are kept or maintained, or three or more residents residing in separate residences in close proximity to the property on which the subject animal or animals are kept or maintained shall be prima facie evidence of a violation of this section.

Supporter 1 (Optional)
Supporter 2 (Optional)
Please attach a photo or supporting documentation. Only one (1) file can be attached.
Files must be less than 5 MB.
Allowed file types: gif jpg jpeg png pdf.
  1. The responsible person will be notified of the concern and appropriate enforcement actionwill proceed. We have found that most people will begin corrective action as soon as they receive the first notice.
  2. The average response time is 1 to 30 days, depending on the type of complaint.
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