Contact Us

The City of San Diego plays an active role in addressing the needs of its homeless citizens. While the City helps fund a variety of homeless services, it does not provide direct assistance. For specific shelter and service information, call the homeless service agencies directly or call 2-1-1.

If you are (or know of someone) experiencing homelessness or are at risk of homelessness, contact the following to be connected to available services:

  • Internet: 211 San Diego
  • Phone:
    • Call 2-1-1 or 858-300-1211
    • Call 7-1-1 if you are hearing impaired and ask to be connected to 2-1-1 at 858-300-1211
    • Call 800-227-0997 if you are outside of San Diego County

Day Center Services
Homeless individuals may also visit the Neil Good Day Center (Day Center) located at 299 17th Street in downtown San Diego. At the Day Center, homeless individuals are evaluated based upon the San Diego PDF icon Vulnerability Index & Service Prioritization Decision Assistance Tool (VI-SPDAT), which will help provide access to homeless services within the San Diego region. The Day Center serves as a point-of-entry to a variety of homeless services in San Diego. For more information on the Neil Good Day Center, contact St. Vincent de Paul Village at 619-233-8500 or visit St. Vincent de Paul Village's website.

If you notice unattended property on public sidewalks in the downtown area, contact:

Downtown San Diego Partnership's Clean & Safe Program.

If you would like to report an issue related to a homeless encampment on or near a private property or place of business, contact:

San Diego Police Department
Non-Emergency Line
Phone: 619-531-2000 or 858-484-3154
24 hours a day/seven days a week

If you are looking to trace a missing or homeless individual, contact:

Homeless Outreach Team (HOT)
Phone: 858-490-3850

If you are interested in contributing to the homeless programs in your community:

The San Diego Housing Commission currently administers the City's homeless shelters and programs on behalf of the City and has requested that donations for homeless programs be directed to the United Way of San Diego County.

Individuals or groups who wish to contribute directly to a specific program or service provider can explore the list of regional homeless and services providers by dialing 2-1-1 or visiting 211 San Diego.

To make donations towards other City of San Diego departments/programs (such as Police, Fire-Rescue, or Library), contact the City of San Diego's Philanthropy Center by phone (619-533-3837) or by email ([email protected]).

If you are interested in volunteering with San Diego's homeless community, contact:

San Diego Housing Commission – Project Homeless Connect
Phone: 619-231-9400
Email: [email protected]

Additional information regarding volunteer opportunities for individuals and groups:

City of San Diego Volunteer Program – Volunteers assist and support programs and services in City of San Diego departments and office. You may contact the City of San Diego Citywide Volunteer Office by phone (619-236-6082) or by email ([email protected]).

For a listing of volunteer opportunities with the United Way, call 858-492-2000 or visit United Way's volunteer website.

Additional volunteer opportunities may be available by contacting 211 San Diego by phone (dial 2-1-1) or by visiting 211 San Diego.