Changes are being made to customer service training, bringing new hires out of the classroom and into the field. Employees are learning first-hand how water meters operate in order to help customers identify issues.
Stories in Category Public Utilities
Learn how to locate and read your residential water meter. By copying the white numbers displayed, you will be able to compare them with your water bill to get a better understanding of your water usage and charges for the water used.
Meet the Hydro Heroes and learn some easy ways to conserve water!
Steven is one of the 20 employees who walks miles a day to read water meters in neighborhoods across the City.
San Diego homeowners can get a $100 rebate from the City of San Diego if they need to replace their old pressure reducing valve for a new one.
The H2OSD campaign launched this summer to help struggling San Diegans keep their water running. Donate or apply for assistance at sandiego.gov/h2osd.
Stone Brewing unveiled its Stone Full Circle Pale Ale, the first local craft beer brewed with advanced-treated recycled water from the City’s Pure Water facility. Pure Water is high-quality recycled water that will become part of the City’s drinking water supply beginning in 2021. The Pure Water...
San Diego draws millions of people to visit, work and live within the City. But the economy and quality of life that San Diegans enjoy depends on a reliable supply of water.
The City of San Diego is recognized nationally with the Utility of the Future Today award and the Sustainable Water Utility Management award. These honors represent the city’s commitment to reliable water services that protect the health of our communities and the environment.