City-issued containers are expected to have a lifespan of 10 years. If the container becomes defective before the 10-year warranty is up, a prorated fee will apply to the replacement.
It is your responsibility to replace trash containers. Property owners who need to replace a damaged, lost or stolen trash container must now:
If you are requesting new service, download a new service request application.
|Photo||Container||One-time, Non-refundable User Fee|
|Black trash container
|Blue recycling container
(Up to two)
Call Customer Service, 858-694-7000
To request delivery of an additional container or replacement of a lost, stolen, or damaged container, call Customer Service at 858-694-7000 to place your order and the amount due (if applicable). When calling for container replacement or repair, please be prepared to give the following information: Name, Address, Phone Number, and Container Serial Number.
Please include your Name, Service Request Number and Container Size requested (medium, or large) with your check or money order. Also include the address of where you would like the container to be delivered. Deliveries may take between two and six weeks after payment is received. Mail payment to:
8353 Miramar Place
San Diego, CA 92121
Check/money order payable to: City Treasurer
To pick up the container yourself (blue or black containers), bring Visa, MasterCard, debit card, check/money order, or cash (exact amount ONLY) to the address above, Monday through Friday, from 8 a.m.- 4 p.m. Call 858-694-7000 to establish a work order and confirm container supply.
Please bring the damaged container with you, if applicable. You are responsible for securing containers to or inside your vehicle for safe transport. (3-feet 10-inches-tall, 2-feet 2-inches-wide, 2-feet, 8-inches-deep.)
Please note: Visa, MasterCard, debit cards, check/money order, or cash (exact amount ONLY) are only accepted for payments made in person at the office at 8353 Miramar Place.