Frequently Asked Questions


Neighborhood eWatch

Frequently Asked Questions

Will this subscription cost anything?
The Neighborhood eWatch subscription service is a FREE service provided to you by the City of San Diego and the San Diego Police Department.

How often will I receive E-mails?
The subscription service process runs on a daily basis. However, you will only receive E-mails when an incident occurs that fits the parameters of your subscription.

Can I subscribe to crime information at an address outside the City of San Diego?
No, the Neighborhood eWatch subscription service is only available for addresses within the City of San Diego.

I entered an address outside the City of San Diego and the service accepted it. Will I get information?
No, while the system will accept an address outside the City, only crime activity inside the City will be returned, so you will not receive any E-mails. If you live outside the City of San Diego, you can visit the ARJIS Interactive Mapping Application to create your own incident maps for anywhere in the County of San Diego, including 60 days of crime data.

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Will this service be expanded to include other jurisdictions?
Unknown at this time. You can contact your local police or sheriff's station to request similar information for areas outside the City of San Diego or you can visit the ARJIS Interactive Mapping Application to create your own incident maps for anywhere in the County of San Diego, including 60 days of crime data.

Can I edit my subscription?
No, if you'd like to change your subscription, you must unsubscribe and then re-subscribe with the new information.

I entered my San Diego address, but the preview says "Requested Location Not Found." What do I do?
If you are having trouble with an address, try a nearby intersection instead. Choose an appropriate radius to include the address you need.

I subscribed to an address, but haven't received any E-mails. Is there something wrong with the system?
You will only receive an E-mail when an incident occurs within the parameters of your subscription.

I get an E-mail every day with incidents listed. Does this mean I live in an unsafe area?
Not necessarily. Depending on your subscription, you may be getting information about incidents up to a mile from the address you selected. We recommend that you keep the radius of your subscription small. A 0.1 to 0.2 mile radius is the equivalent of 1 to 2 city blocks and should be enough information for most citizens.

I'd like to obtain additional information based on an E-mail I received. How can I do that?
You can visit the ARJIS Interactive Mapping Application to create your own incident maps for anywhere in the County of San Diego, including 60 days of crime data.

Why is the date of the eWatch E-mail notification different from the dates in the list of incidents?
The date of eWatch report indicates the date the E-mail was processed and sent to you, while the dates listed with the incidents are occurrence dates. There is some delay time due to processing and entry of the information into the systems.

I'm worried about giving my E-mail address to the Police Department. Will it be protected?
YES, it is the City of San Diego's and the San Diego Police Department's policy to protect the confidentiality of subscribers. They will not share or sell E-mail addresses with any party.

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I don't understand some of these crime types. Can you define them?

  • Homicide: The willful (non-negligent) killing of one human being by another.
  • Sexual Assault: Any sexual act directed against another person, forcibly and/or against that person's will; or not forcibly or against the person's will where the victim is incapable of giving consent.
  • Robbery: the taking or attempting to take anything of value from the care, custody, or control of a person or persons by force or threat of force or violence and/or by putting the victim in fear.
  • Assault: An unlawful attack by one person upon another for the purpose of inflicting severe or aggravated bodily injury.
  • Residential Burglary: The unlawful entry of a residential structure to commit a felony or a theft. Residential structures include, but not limited to, apartments, cabins, condominiums, dwelling houses and houseboats (used as permanent dwelling). Any House trailer or other mobile unit that is permanently fixed and used as a residence is also considered a residential structure.
  • Commercial Burglary: The unlawful entry of a commercial structure to commit a felony or a theft. Commercial structures include, but not limited to, factories, mills, offices, other buildings, public buildings, schools and warehouses.
  • Vandalism: The willful or malicious destruction, injury, disfigurement, or defacement of any public or private property, real or personal, without consent of the owner or person having custody or control by cutting, tearing, breaking, marking, painting, drawing, covering with filth, or by any other such means as specified by local law.
  • Narcotics: Any unlawful possession, sale, use, growing, manufacturing, and making of narcotic drugs may result in an arrest or citation.
  • Prostitution: To engage in sexual conduct for money or other consideration, but does not include sexual conduct engaged in as a part of any stage performance, play, or other entertainment open to the public.
  • Drunk in Public: Any person found in a public place under the influence of intoxicating liquor in such a condition that he or she is unable to exercise care for his or her own safety or the safety of others, or by reason of intoxicating liquor interfering with, obstructs or prevents the free use of any street, sidewalk, or other public way.
  • Truancy: Any pupil subject to compulsory full-time education or to compulsory continuation education who is absent from school without a valid excuse three full days in one school year or tardy or absent for more than any 30-minute period during the school day without a valid excuse on three occasions in one school year, or any combination thereof, is considered truant.
  • Curfew: A minor may be cited or be detained for remaining in or upon the public streets unsupervised after hours.
  • Auto Theft: Any person who drives or takes a motor vehicle not his or her own, without the consent of the owner thereof, and with intent either to permanently or temporarily deprive the owner thereof his or her title to or possession of the vehicle, whether with or without intent to steal the vehicle.
  • Auto Burglary: theft of articles from a motor vehicle.
  • Accidents: Motor vehicle accidents involving serious injury, minor injury, non-injury and no detail accidents.
  • Citations: A ticket issued for a traffic related violation.
  • DUI: The driving or operation of any vehicle or common carrier while drunk or under the influence of liquor or narcotics. This includes operating a motor vehicle, train, boat, and so on.

What do I do if I have a question that is not listed here?
Contact the San Diego Police Department webmaster.