San Diego

Accessibility Tools

When Using an ATM

  • Use ATMs that are inside a store or a bank. If you use an outside ATM, it should be well-lighted, in a busy area, under video surveillance, and have clear lines of sight in all directions, i.e., there should be no nearby building corners, shrubs, signs, etc. that could provide possible hiding places for an attacker.
  • Get off your cell phone and be alert when using an ATM.
  • Be aware of your surroundings before and during your transaction, especially between dusk and dawn. Return later or use an ATM in a store if you notice anything suspicious, e.g., a person loitering nearby.
  • Complete your transaction as fast as possible and leave the facility.
  • Don't go alone.
  • Park in a well-lighted area as close to the ATM as possible.
  • Keep your doors locked and passenger and rear windows rolled up when using a drive-through ATM.
  • Put your cash, receipt, and ATM card away promptly. Count your cash later in private. Do not leave your receipt at the ATM site.
  • Avoid being too regular. Don't use the same ATM at the same time of day and day of the week.
  • Make sure you are not being followed when you leave an ATM location. Drive immediately to a police or fire station, or any well-lighted and crowed location or open business and get help if you are being followed. Flash your lights and sound your horn to attract attention.
  • Give up your money or valuables if you are confronted by an armed robber. Any delay can make a robber more nervous and increases the likelihood of violence.
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