The Blue Door Hanger

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There are several door hangers the City of San Diego uses for our different services. The Water Operations crews provides customers with the PDF icon blue door hanger after they have performed a water-related service, such as investigating or repairing water main and service leaks, valve leaks, water pressure and other system adjustments. Please take a moment to tell us about your experience with our services.

 I am eighteen years old or older.

I. You can fill out the customer service survey whether you have received a door hanger or not. If you have a door hanger, please enter the following information:
  SR#/WAO#   Radio #
II. Please rate the following items:
  The process for requesting service
 
  Promptness of onsite service
 
  Explanation of problem and solution
 
  Answers to technical questions
 
  Clean-up after service
 
  Professional appearance of staff
 
  Courteousness of onsite staff
 
  Satisfaction with our staff
 
  Overall experience
 
  Additional comments
 
III. Optional Information:
   
         
   

Thank you for taking the survey. Your input means a lot to us.