Wastewater | Public Utilities

Important Phone Numbers
• Report a Sewer Spill: (619) 515-3525
• Report a Bad Sewer Odor:
(619) 515-3525
• Report Manhole Vandalism: Dial 9-1-1
• Billing Questions: (619) 515-3500
• Sewer line locations: (619) 527-7482
• New Sewer Connections: (619) 446-5000
• Plant Tours: (858) 292-6484
• FEWD Program: (858) 654-4188
• Industrial Waste: (858) 654-4100
• Storm Water Pollution Hotline:
(619) 235-1000

Questions, Comments, Concerns?
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• Customer Care Solutions - NEW
Important Billing Information for I-Pay and Monthly Billed Customers
• Our Environmental Efforts
• Metro Wastewater Department Budget
• Testing New Technology: Biological Aeration Filtration
• Notice of Proposed Permit Fee Increase (PDF)
• Wastewater Cost of Service Rate Study (PDF: 2.8Mb)
• Press Releases
• West Nile Virus Prevention (PDF)
• Scientific Technical Review Committee Report (PDF)

	General Information Bid to Goal Program, Contact Information, Commissions, History and Background, Service Area/Map, Glossary, Speakers Bureau/Tours, Your Dollars at Work		Facilities Pt. Loma Wastewater Treatment Plant, North City Water Reclamation Plant, South Bay Water Reclamation Plant, Biosolids Center, Laboratories, Pump Stations

	Sewer Spill Reduction Program Sewer Spill Stats, Televising Sewer Lines, Canyon Cleaning, Habitat Restoration, F.O.G. (Fats, Oils, Grease) Reduction		Protecting the Environment Ocean Monitoring, Industrial WW Control, Water Reclamation, Storm Drains/Runoff, Bi-national Programs, Plant Monitoring

	Residential Concerns Wastewater Rates, Home Plumbing, Sewer Lateral Policies, No Drugs Down the Drain		Business Concerns Wastewater Rates, Sewer Construction, Advertised Projects, CWP Guidelines, Loop Drawing Guidelines, CADD Standards, Industrial Use Permits

	Department Initiatives Energy Efficiency Program, ISO 14001, Water and Sewer Capital Improvement Projects

IROC, Independent Rates Oversight Committee