Water Quality in Your Home or Business
The City of San Diego’s Public Utilities Department conducts regular water sampling and quality testing throughout the distribution system to ensure that the drinking water delivered to your home or business meets or exceeds all water quality requirements established by state and federal regulations.
Extensive sampling is performed under the U.S. Environmental Protection Agency's Lead and Copper Rule (LCR) to confirm San Diego’s water is non-corrosive. Analyses continue to show that we meet all federal standards. Taken together, sampling results and favorable water chemistry show San Diego’s water to be of high quality.
The Public Utilities Department continues to stay abreast of current industry research and performs testing targeted at ensuring the highest water quality is delivered to San Diegans.
If you have questions about the quality of the water within your home or business due to your structure's internal plumbing, please refer to the list of state-approved laboratories for drinking water and/or wastewater analysis. The list is provided for informational purposes only; the City does not endorse or recommend its contents.
Lead and Copper Rule Revisions
The U.S. Environmental Protection Agency's Lead and Copper Rule Revisions (LCRR) require the City to identify the pipe material of the customer-owned service lines between the water meter and your home or business and the City-owned service line to the water main.
The City of San Diego was proactive by outlawing the installation of lead pipes in the water supply system in 1927, 59 years earlier than the federal government's lead ban in 1986. Additionally, the City conducted a thorough survey of the City-owned service lines from 2010-2020. There are no lead City-owned service lines.
A program to document customer-owned service lines began in 2020, in compliance with the LCRR. Customer-owned service line inspections began in March 2022 and will continue to be carried out by a consultant working on behalf of the City. These inspections are conducted at the meter box and the closest visible point before entry into the home (typically at the hose bib, spigot or valve on the outside of the home). Inspectors may enter your property to request permission to conduct an inspection at the hose bib, but they will not request to enter your home and will never try to sell you anything. Click here for more information on how to protect yourself from scams and imposters.
If the customer-owned service line meets the requirements for replacement, the City will work with the property owner to determine how it will be replaced.
The results of the customer-owned service line inventory are available on the map below.
Find Your Service Line Material Map
Customer Service Water Line Map - View the status of your service line.
Frequently Asked Questions
What if I can't find my address on the map?
Some City residents receive water service from other agencies or companies, not the City of San Diego Public Utilities Department. This map shows only addresses served by the City of San Diego Public Utilities Department. Please check with your water service provider for information on your water service line.
A service line is the water pipe that connects your home to the public water main. It conveys water from the main to the faucets, toilets and other fixtures within your house and can typically be seen in the basement or utility area where it enters your home.
What are the Lead and Copper Rule Revisions?
The Lead and Copper Rule Revisions (LCRR) were released by the U.S. Environmental Protection Agency (EPA) in 2021 and require all utilities to complete a service line material inventory by October 2024.
The predictive model used to help identify service lines utilizes artificial intelligence and machine learning to predict the probability of a lead service line. First, information about the system is collected, such as the age of residence, when pipes were installed, historical records, water quality data, and other factors that influence the potential for lead to be present. Using this data, the predictive model is trained to understand the data and find unique patterns that may not be apparent to someone looking at the data manually. Once the model makes predictions, the predictions can be verified by conducting field investigations.
How will I know if I have lead or galvanized plumbing on my property?
View our service line map above to find your property and the survey results. Additionally, if there is a possibility of lead in your pipes, you will receive a notification in the mail.
Will I be charged for the inspection of my service line?
No, the City is providing the inspection as a free service.
If I have lead or galvanized service lines on my property, who will replace them?
If the customer-owned service line meets the requirements for replacement, the City will work with the property owner to determine how it will be replaced.
How does lead get into drinking water?
Lead can enter drinking water when plumbing materials containing lead corrode. The rate of corrosion is based on the water chemistry. Decades of water sampling results have shown that the San Diego water chemistry does not corrode lead pipes. The City manages the water chemistry to minimize corrosion.
Do all lead service lines contaminate drinking water with lead?
All lead service lines have the potential to leach lead into drinking water, but the City of San Diego carefully manages the water chemistry to prevent this from happening. Decades of sampling data and lab results prove that the City of San Diego's water chemistry does not corrode lead pipes.
What if I think I have lead in my water?
Please call our Water Quality Hotline at 619-668-3232 or send an email to DrinkingWaterQuality@sandiego.gov for assistance in identifying private labs that could perform testing.
For questions about the LCRR inspections not answered above, please contact Public Utilities at DrinkingWaterQuality@sandiego.gov or 619-668-3232.
Additional Information
- Basic Information About Lead in Drinking Water (U.S. EPA)
- Testing for Lead in California Drinking Water Plumbing Products (State of California)
- Test your Home's Drinking Water (U.S. EPA)
- Your Home Plumbing (City of San Diego)