Our Customer Service Commitment

2008 Customer Service Awards, Community and Customer Ombudsperson, Customer Bill of Rights, Statistics, Customer Survey, Awards

Development Process: Step-by-Step

Step 1: Define Project, Step 2: Site Information, Step 3: Discretionary Review, Step 4: Plan Review, Step 5: Permits & Approvals, Step 6: Inspection, Step 7: Occupancy

Homeowners

Overview of the Permit Process, Workshops/Seminars

Construction Industry Professionals

Process Overview, Other Development Agencies & Organizations, Affordable Housing, Condominium Conversion, Accessibility Requirements, Sustainable Building Practices, Workshops/Seminars

Small Business

Overview/Small Business Liaison, Construction Permit Tips, Business Improvement Districts (BIDs), Workshops/Seminars

Forms & Guidelines

Fee Schedules, Info Bulletins, Forms, Building Newsletters, Codes & Regulations, Design Guidelines & Templates, Submittal Manual, Unreinforced Masonry (URM) Buildings, Special Inspection Information

Decision Makers

(Land Use)
City Council, Planning Commission, Hearing Officer

Contact Us

Management, Locations, Phone Directory, Hours

Neighborhood Code Compliance

LEA

(Solid Waste Local Enforcement Agency)

Official Zoning Map

Seismic Safety Study Maps

News and Updates

Grading and Right-of-Way Permit Issuance (PDF: 68K) Walk-In Service Hours (PDF: 42K), Development Services Changes Business Hours at Fire Recovery Center (PDF: 83K), Development Services Department Fee Proposal (PDF: 2Mb), See March 2009 Update to Project Submittal Requirements, Homeowners Saturday Service, 2008 Customer Service Awards, Emergency Fire Information, FAA notification requirements, Events, Permit Press Newsletter, Meeting Notices, Notices on Policies and Decisions, Fee Changes, Videos, Awards, Other Newsworthy Items