Real Estate Assets
This division, comprised of the four sectoins below, provides day-to-day maintenance and repair, modernization, and improvement services including, emergency repairs, deferred maintenance, and tenant improvements to more than 1,600 citywide facilities. Deferred maintenance work includes re-roofing; replacing heating, ventilating and air conditioning systems; electrical repairs; and conducting structural repairs.
Work Control Section
Commonly known by City workers as the facilities "Trouble Desk," this section receives internal facility maintenance work requests, prioritizes each request, and manages the personnel and other resources required to complete the work.
In addition to in-house forces, the division relies on specialty contractors to perform maintenance, repairs and improvements on various building systems. Most notably, conveyance systems (elevators and escalators), fire alarm and fire protection systems are maintained through contracts with specialized vendors in these systems.