San Diego

Accessibility Tools

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City of San Diego


The City of San Diego's website has been designed with Section 508 and Web Content Accessibility Guidelines (WCAG 2.0) in mind for making web content accessible to people with disabilities (ADA compliance).

Accessibility Tools


To help ensure that people with various access challenges can use our services, the City of San Diego is offering ReachDeck, a multifunctional web accessibility tool, to the public. It includes text-to-speech screen reading, text magnification, and screen masking. These tools will allow the City to extend services to patrons experiencing a variety of access challenges such as low literacy, vision impairment, language barriers, and attention and focus disorders.

All the features are accessible from an easy-to-use, floating toolbar - allowing you to drag and drop it anywhere on screen.  

To launch ReachDeck, click the Accessibility Tools link at the top of your screen, then click the Turn audio/vision assist on/off link.   Watch the ReachDeck / Browsealoud Features video to see ReachDeck in action.

High Contrast

All City standard web pages provide an alternative high contrast view. The high contrast colors are black and yellow. This makes text easier to see and read.

To access high contrast settings, click the Accessibility Tools link at the top of your screen, followed by High.

Portable Document Format (PDF)

Adobe, the makers of Acrobat Reader for PDF documents, has developed tools to assist blind and visually impaired users. Please visit the Adobe Accessibility area for more information.

Adobe also provides free online conversion tools for Adobe PDF documents. Learn more at http://access.adobe.com/access/.

Alternate Format

If you have a disability and need assistance accessing information on our website, please contact the City's Web Team at webmaster@sandiego.gov. Please provide the following:

  1. The name of the requested material or document
  2. The department and web address of the requested material
  3. Your preferred format (electronic, larger print, etc)
  4. Your name, phone number and email address so we may reach you.


If you need an alternate format of a video presentation, please email CityTV at citytv@sandiego.gov.

Changing Text Size

You may quickly increase the text size of our web pages by holding down the Ctrl key and pressing the + key. To decrease the text size, hold down the Ctrl key and press the - key.