The Public Utilities Customer Portal is currently unavailable. We apologize for any inconvenience.

The City strives to achieve reasonably uninterrupted operation of its website and online applications. However, from time to time, operation of the website and online applications may be interrupted by scheduled maintenance such as software updates. The City does not warrant the availability of this website or its online applications and disclaims all liability with respect to loss or damage incurred by a user that results, directly or indirectly, from loss of service, malfunction, or failure of the website or any online application, or any other cause connected with your use of the website or an online application.

Please email any questions or concerns to customercare@sandiego.gov or contact Customer Service at 619-515-3500 Monday - Friday from 7:30 a.m. - 5 p.m.