Centralized Services & Programs

Citywide Applications & Technologies

The Department manages and coordinates Citywide business applications, such as Geographic Information Systems (GIS), collaboration tools (Microsoft SharePoint), document management systems, and the City's ERP system (SAP).

Communications & Network Systems

The department's roles and responsibilities include providing effective wireless and wireline communication to the City and other governmental agencies through high quality systems and services, ensuring the highest level of service to the public. The department performs engineering and operations services for communications and electronic equipment and systems. The communications and network systems facilitate faster response times for emergency first responders helping to save lives and protect property.

Citywide IT Governance

The Department creates and implements Citywide IT policies, procedures, and standards; develops the Citywide IT Strategic Plan under the direction of City's IT Business Leadership Group (IT BLG) and ensures IT strategies align with and support the City's business strategies and goals; creates and implements the Department's annual Tactical Plan and ensures alignment with Citywide business goals; and manages Internal Controls for IT in the areas of system access and procurement of IT goods and services.