The Code Enforcement Division responds swiftly to address serious private property violations and assigns a priority to each investigation. Cases that pose imminent health and safety hazards or constitute significant code violations are given the highest priority, since they have the highest potential result in significant harm to the community. Infraction-level cases are directed to Alternative Compliance, which helps to produce voluntary compliance at the neighborhood level.
Imminent Health and Safety Hazards
These cases are inspected within a business day.
Significant Code Violations
These cases are inspected within five business days.
Other Code Violations and/or Conditions Adversely Impacting Quality of Life
These cases are inspected within 20 business days.
Complaints and concerns served by Alternative Compliance include:
With Alternative Compliance, when a complaint is received a case will be opened immediately. After a brief initial review, correspondence begins. Staff provides structured information to the alleged violator and the complainant.
These matters are typically best addressed by discussion with neighbors, and the City-provided information helps to guide that approach. If needed, mediation can help resolve questions between neighbors. Community members interested in mediation can contact the National Conflict Resolution Center at 619-238-2400.