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Fire-Rescue Department

Patient or Fire Victim Resources

Photo of Firefighters Removing Charred Items

Photo Courtesy of Keven Smith

The Red Guide to Recovery is a good resource for gathering the information you need if you have had a fire or natural disaster emergency.

Obtaining Reports

If you have had a fire or medical emergency, you may need a report of your emergency for insurance purposes.

For a copy of a fire incident report, please submit your request online at https://sandiego.nextrequest.com.

Generally, San Diego Fire-Rescue Department does not maintain any medical records. However, if you were treated, but not transported by ambulance services, please submit a request for records to ParamedicRecords@sandiego.gov.

If you are the patient and transported to a medical facility, and you would like a copy of your medical report, please contact the appropriate ambulance provider below.

If you are a law firm issuing a subpoena for medical/paramedic/billing records for a client who was transported, please contact the appropriate ambulance provider below.

EMS records related to patient care are HIPAA protected. To release HIPAA information, the patient must make the request and sign a waiver releasing the information.

Incidents that happened after November 27-28, 2021:

Request for paramedic/medical records and/or ambulance billing are processed by Falck, the City's contracted ambulance provider, using the following contact information:

Incidents that happened prior to November 27-28, 2021:

American Medical Response (AMR)