When to Call 9-1-1

9-1-1 is for Police, Fire & Medical Emergencies

Is there a danger to life or property, or hazard to the environment?

Is there a crime currently in progress or crime that happened within the last 5-10 minutes?

Is someone having a medical emergency and needs immediate assistance?

Is there a fire?

If you answered YES to ANY of these questions, immediately call 9-1-1.

Otherwise, use these non-emergency options to report issues that do NOT require immediate assistance.

Examples:

Noise Complaints
Auto theft and vandalism
Loitering
Wellness checks
Concerns that don't involve serious personal injury, property damage, or property loss

Timeliness to non-emergency calls will depend on:

You can use the City’s Get It Done App to report:

Graffiti or potholes
Scooter issues
A homeless encampment or trash and debris left behind from a homeless encampment
Abandoned, inoperable or vehicle parking issues