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When to Call 9-1-1
9-1-1 is for Police, Fire & Medical Emergencies
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Is there a danger to life or property, or hazard to the environment?
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Is there a crime currently in progress or crime that happened within the last 5-10 minutes?
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Is someone having a medical emergency and needs immediate assistance?
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Is there a fire?
If you answered YES to ANY of these questions, immediately call 9-1-1.
Otherwise, use these non-emergency options to report issues that do NOT require immediate assistance.
Examples:
- Noise Complaints
- Auto theft and vandalism
- Loitering
- Wellness checks
- Concerns that don't involve serious personal injury, property damage, or property loss
Timeliness to non-emergency calls will depend on:
- the relative urgency or priority of the situation
- the likelihood of making an arrest
- the availability of an officer
Use the City’s Get It Done App
You can use the City’s Get It Done App to report:
- Graffiti or potholes
- Scooter issues
- A homeless encampment or trash and debris left behind from a homeless encampment
- Abandoned, inoperable or vehicle parking issues