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When to Call 9-1-1

9-1-1 is for Police, Fire & Medical Emergencies


Is there a danger to life or property, or hazard to the environment?


Is there a crime currently in progress or crime that happened within the last 5-10 minutes?


Is someone having a medical emergency and needs immediate assistance?


Is there a fire?


If you answered YES to ANY of these questions, immediately call 9-1-1.


Otherwise, use these non-emergency options to report issues that do NOT require immediate assistance.

24/7 Non-Emergency Line

619-531-2000 or 858-484-3154


  • Noise Complaints
  • Auto theft and vandalism
  • Loitering
  • Wellness checks
  • Concerns that don't involve serious personal injury, property damage, or property loss

Timeliness to non-emergency calls will depend on:

  • the relative urgency or priority of the situation
  • the likelihood of making an arrest
  • the availability of an officer

Use the City’s Get It Done App

You can use the City’s Get It Done App to report:

  • Graffiti or potholes
  • Scooter issues
  • A homeless encampment or trash and debris left behind from a homeless encampment
  • Abandoned, inoperable or vehicle parking issues