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Frequently Asked Questions

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Cars parked along a downtown street

Available Parking Issues

Old mattress leaning against a fence along a public sidewalk

Available Illegal Dumping

Graffiti on a fence

Available Graffiti

Browse Online Services

Service Status:  Available  Impacted  Unavailable
For status updates, please expand each section below. Hover over the colored indicators for more detail.

Service Status:
 Available  Impacted
 Unavailable
For status updates, please expand each section below.
Tap the colored indicators for more detail.

Icon for Trash Collection, Recycling, and Graffiti Trash Collection, Recycling and Graffiti

Icon for Trash Collection, Recycling, and Graffiti

Trash Collection, Recycling & Graffiti

Find My Trash Collection Schedule Look Up My Trash Container Warranty

Trash Collection Services

Available

ADA Assisted Collection

Available

Green Organics Container Size Exchange

NOTE: Use only for new unused Organics Containers

Available

Additional Container

Available

New Trash Service

Available

Replace Damaged Container

NOTE: Use Replace Damaged Container option to replace an existing container

Appointments

Available

Hazmat Appointment

Report

Available

Container Left Out

Available

Dead Animal

Available

Dumpster Encroaching on Public Right of Way

Available

Graffiti

Available

Homeless Outreach/Encampment

Available

Illegal Dumping

Available

Missed Collection

Before reporting a missed collection, check the Collection Status to see if there was a delay in your area

Available

Overflowing Dumpster

Icon for Streets, Sidewalks, and Lights Streets, Sidewalks and Lights

Icon for Streets, Sidewalks, and Lights

Streets, Sidewalks & Lights

Available

Curb

Available

Damaged Guardrail

Available

Faded Striping

Available

Pothole

Available

Sidewalk Repair

Available

Street Light

  • Light on During the Day
  • Light Out

Available

Street Sweeping

Available

Traffic Sign

Available

Traffic Signal

  • All Lights Out
  • Flashing Red
  • Light Out
  • Signal Facing Wrong Direction
  • Timing
  • Walk Signal Push Button Upgrade

Impacted

Other street, sidewalk, and light related issue

Icon for Bicycle, Scooter, and Vehicle Issues Bicycle, Scooter and Vehicle Issues

Icon for Parking and Vehicle Related Issues

Parking & Vehicle Related Issues

Available

72 Hour Vehicle Violation

Available

Bicycle Related Issue

Unavailable

Oversized Vehicles

Available

Parking Zone Issue

Available

Scooter Issue

Icon for Trees and Vegetation Trees and Vegetation

Icon for Trees and Vegetation

Trees & Vegetation

Operating at reduced capacity

Tree Maintenance

  • Branch/tree down
  • Visibility of traffic signs/signals
  • Blocking street/sidewalk
  • Dead/unstable
  • Other

Operating at reduced capacity

Vegetation Encroachment

Private property vegetation obstructing sidewalks, streets, or alleys

ADA Compliance ADA Services

Icon for ADA Services

ADA Services

Available

ADA Compliance Issue

Icon for Passport Services Passport Services

Icon for Passport Services

Passport Services

Available

Schedule an Appointment for a Passport

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2  Apply...
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2  Pay...
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2  View...
2  Watch...
3  Apply Now

Apply for a business tax certificate

The City issues these certificates instead of business licenses.

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Apply for an internship

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Apply for a Short-Term Residential Occupancy License

 

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Apply for a volunteer opportunity

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Apply for a business tax certificate

The City issues these certificates instead of business licenses.

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Apply for a job with the City

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Make an appointment to apply for a U.S. passport

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Apply for a residential parking permit

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Residents may obtain a temporary permit that allows overnight parking of recreational vehicles on the resident's block.

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Apply for a City library card

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Apply for permits to obtain simple no-plan electrical, plumbing and mechanical permits for minor residential installations 

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Apply for nonprofit funding

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Apply for a permit to hold an event at a City park

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Apply to serve on a City board or commission

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3  Check Status Now

Check the status of a Get it Done report.

Check Status

Track status of trash, litter or recycling service request 

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Check the status of a parking citation / ticket

Check Status
3  Find Now

Find agendas and minutes for meetings held by City Council, committees, boards, commissions, community planning groups and more.

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Find bid and contract opportunities with the City

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Find CIP Projects within City of San Diego limits

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Apply for a job with the City

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Find construction projects and events near you

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Find free wi-fi in San Diego.

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Find a handwash station.

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Development Services Department provides information about construction permits

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Find internship opportunities.

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Find a pet to adopt

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Search the City's official advertising and notices with information about public hearings, bid and contract opportunities, City ordinances and resolutions, and many other official notices

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Find information about recreational activities and programs at City parks

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See areas where recycled water is available

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Find a restroom.

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Startups looking for office space, business mentoring, investment and other valuable resources can find  information on the interactive map

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Street sweeping routes and schedules

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Find the trash and recycling schedule for your home

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Find volunteer opportunities

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Find unclaimed monies

Find Now
3  Payment Now

Make business tax payment

Pay Now

Make payments to a delinquent account

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View a library bill and pay your library fines

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Pay a parking citation / ticket

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Make a rental tax payment

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Make payment on an SAP Invoice or Contract Account

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Pay your TOT/TMD Assessment

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Pay your water and sewer bill

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3  Register Now

Register for permits for systems with fire/harmful gas and burglary/robbery alarm sensors

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Register for a dog licenseRegister Now

Register to receive an email notice for City job openings

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Register for Alert San Diego emergency notification system

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Register recreational activities at City parks and recreation centers

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Register for Transient Occupancy Registration

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3  Report Now

File a discrimination complaint

Report Now

Report an animal related emergency

Report Now

Report a Short-Term Residential Occupancy (STRO) Violation

Report Now

Report a vehicle parked in the same place for over 72 hours

Report Now

Report dumpster encroaching on public right of way

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Report an overflowing dumpster

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Report Over Irrigation

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Report an oversized vehicle

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Report a parking zone issue (e.g. car parked in a red zone)

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File a complaint about police practices

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Report a dead animal

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If you are denied access to a City program, service or activity due to a disability, the City's ADA Compliance and Accessibility wants to know.

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Report an encampment

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The Fraud Hotline is designed for reporting suspected cases of fraud, waste, or abuse.

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Report graffiti

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File a report about illegal drug and narcotics activities in your neighborhood

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Report litter/dumping

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Report a Minimum Wage/Earned Sick Leave complaint

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Report a missed trash or recycling collection

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File a noise complaint

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Report a non-emergency crime to police

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Report a pothole

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Report a pothole or other street-related problem

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Report sidewalk maintenance

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Report a problem with a storm drain in your neighborhood

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Report street flooding

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Report a street light issue

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Report a traffic sign problem

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Report a traffic signal problem

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Report a lost or found pet

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Request tree maintenance

Request Now
3  Request Now

Request a ride-a-long with a police officer

Request Now

Request an administrative review of your parking citation

Request Now

Request a presentation on fire safety

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Request a tour of a City fire station

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Submit a service request regarding a traffic sign, street striping or curb color painting, stop sign, traffic signal or other traffic safety measure

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Request information about the availability of City park facilities

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The City will call you and say "hello" as well as connect you to other life-enhancing resources.

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Access self-serve options in managing your water and sewer account

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Request street sweeping service for your street

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Request tree maintenance

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Request a tour of the City's Water Purification Facility

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File or Review a Public Records Request

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3  View Now

View maps showing crimes and alerts of criminal activity

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View and manage your library account

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View various City maps

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View a map of City park facilities

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View problems reported

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View the City's Strategic Plan

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View maps and data regarding undergrounding of utilities

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View unclaimed monies report

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View your water and sewer bill

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3  Watch Now

Watch webcasts of City Council meetings

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