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Storm Response and Recovery

Recovery Assistance

Are you a City of San Diego resident impacted by the Jan. 22, 2024 storm? Services and resources previously offered at the Local Assistance Center at Mountain View Community Recreation Center are now available through the links below.

FEMA Assistance

FEMA has declared the January storms a federal disaster, and affected individuals may be eligible to apply for grants and loans for disaster relief. Visit disasterassistance.gov to apply.

Read Mayor Todd Gloria's statement  •  Read Governor Gavin Newsom's announcement


What do you need help with?

Basic Needs
(Food, clothing, medical resources, etc.)

Housing
(Temporary housing provided by County of San Diego)

My Home
(Rebuilding, cleaning, permitting, etc.)

My Car
(Car damage, insurance, transportation, etc.)

Lost Documents
(Birth certificate, car registration, identification, etc.)

Support Resources
(Legal help, volunteers, etc.)

Talk to Someone
(Contact information for Councilmember, State Representative, etc.)

In-Person Assistance
(Mountain View/Beckwourth Library)

In-Person Assistance

In-person assistance with internet access and digital devices at the Mountain View/Beckwourth Library. Days and hours for in-person assistance are provided below.

Location

Mountain View/Beckwourth Library
721 San Pasqual Street
San Diego, CA 92113

Days and Hours

Tuesdays: 12:00 p.m. - 7 p.m.
Thursdays: 10:00 a.m. - 5 p.m.
Saturdays: 10:00 a.m. - 5 p.m.

Emergency Lodging for Flood Victims (SD County)

The County of San Diego has begun providing people displaced by the Jan. 22 flooding with up to 30-days of temporary lodging. 

On February 11, the County began contacting impacted residents who have already been placed into short-term hotel rooms.

For residents who are not currently in a short-term hotel room, you can call 211 to apply for emergency lodging. An operator will ask for information such as the location of the flooded home, pets, household size and medical needs that require accommodations. Applications will be sent to the County and accepted through February 23. The County will follow-up with each household who applied directly.

ⓘ If you have difficulties reaching the application through 2-1-1, reach out to your County Supervisor for assistance.


Resource Directory

AT&T

AT&T Customers may be eligible for waived overage charges to provide unlimited talk, text, and data, and other waived fees if their billing address is in an affected ZIP code.

Bulky Item Pick Up

Report large items that have blocked the right-of-way in flood impacted areas

CalFresh/Cal Works

Information on resources from CalFresh/CalWorks programs, including replacement benefits.

California Department of Insurance

General insurance information, including the claims process and how to file complaints against insurers.

California Department of Tax and Fee Administration

Get relief from tax interest or penalities, filing extensions, and replace tax records.

California Franchise Tax Board

The California Franchise Tax Board (FTB) webpage provides information on the types of losses that may qualify for tax deduction, how to claim the disaster loss deduction on your tax return, extended deadlines to file, pay and make contributions, how to get a copy of a California Tax Return, and how to stop interest from accruing on taxes owed.

California Lifeline

Eligible households may receive discounted home phone and cell phone services.

City Councilmembers

Connect with your City Councilmember to get help, to file a complaint, or to learn about local resources.

Consumer Financial Protection Bureau

Access information on how to secure your finances after a disaster, including protecting your credit and finances, dealing with property damage, housing issues, paying bills, and asking for help from banks, credit card companies, and other lenders. 

Contractors State Licensing Board

Information on how to hire a contractor for repairing or rebuilding, verifying a contractor license, and tips to avoid being scammed.

County Assessor Recorder Clerk - Office of the Assessor

The County of San Diego can temporarily reduce the assessed value of a property that was damaged or destroyed by misfortune or calamity and through no fault of the property owner.

County Assessor Recorder Clerk - Office of the Recorder

The County of San Diego can help residents get copies of vital records and certificates lost in the storms.

County Supervisors

Connect with your County Supervisor get help, to file a complaint, or to learn about local resources.

Department of Motor Vehicles

The California Department of Motor Vehicles (DMV) can respond to questions and provide the forms needed to assist individuals in replacing DMV documents, such as driver licenses, identification cards, vehicle cards certificates and certificates of title, that were lost as a result of the disaster.

Emergency Lodging for Flood Victims (SD County)

The County of San Diego has begun providing people displaced by the Jan. 22 flooding with up to 30-days of temporary lodging. 

On February 11, the County began contacting impacted residents who have already been placed into short-term hotel rooms.

For residents who are not currently in a short-term hotel room, you can call 211 to apply for emergency lodging. An operator will ask for information such as the location of the flooded home, pets, household size and medical needs that require accommodations. Applications will be sent to the County and accepted through February 23. The County will follow-up with each household who applied directly.

ⓘ If you have difficulties reaching the application through 2-1-1, reach out to your County Supervisor for assistance.

Employment Development Department

Assistance with unemployment and disability programs; as well as work search and training.

Federal Representatives

Connect with your Federal representative in the House or Senate to get help, to file a complaint, or to learn about government resources.

Feeding San Diego

Provides ready-to-eat food items, fresh produce and CalFresh resources.

Flooded Home Clean Up Guidance

Information on how to safely clean your flooded home, including, hazards, tools, and step-by-steps instructions.

Household Hazardous Waste Removal

If you are located in a flood-impacted area and have Household Hazardous Waste in need of proper disposal, you can call the City or use Get It Done to make an appointment to either drop off the materials at the Household Hazardous Waste Transfer Facility, or to be contacted for door-to-door service.

Jackie Robinson Family YMCA

The Jackie Robinson Family YMCA is offering the use of showers and mental health support for members of the community affected by the storm and flooding. They are located at: 151 YMCA Way, San Diego, CA 92102.

Legal Aid Society of San Diego

Legal guidance and assistance to individuals and families affected by flooding.

Locate Vehicle

To help return the streets and public property to pre-storm conditions, vehicles may be towed/impounded in order to complete street repairs, cleaning, debris removal and other necessities. Towing, impounding and storage fees for flood-related impounds will be waived by the City for up to 30 days.

Mental Health Live Chat

Speak with a crisis chat specialist and get connected to mental health professionals via online chat.

MTS

Complimentary transit passes may be available for those who lost use of their vehicle or live in areas impacted by the storms. Call customer service for information about reduced fare options and trip planning.

National Flood Insurance

Apply for flood insurance to provide coverage against future flood damage.

Office of the City Clerk (City of San Diego)

Information about replacing a lost or damaged passport.

Registrar of Voters

View voting options and additional information about elections.

Replace Trash Container

The City's Environmental Services Department will deliver new black, blue and green containers at no cost in the impacted areas to those residents whose bins were either lost or damaged because of the storm.

Salvation Army

Provides clothing, socks, underwear and hygiene products.

San Diego County Aging and Independence Services

Resources for older adults including transportation, housing, food, and others.

San Diego Flooding Home Cleanup Hotline

Call the San Diego Flood Cleanup Hotline to get connected with general clean-up resources from the flood and winter storms. The hotline will be open until February 23, 2024, unless otherwise noted.

San Diego Food Bank

Shelf-stable food items with occasional fresh produce, dairy items, and frozen meat.

San Diego Gas and Electric

Electricity service assistance, enroll in payment or other discount programs.

San Diego Humane Society

Services for all things related to pet care, including assistance pet food, supplies, veterinary care, temporary boarding or foster care.

SD County Dept. of Environmental Health Quality

Information on protecting yourself from environmental hazards.

SD County Public Works

The County will assist with debris removal for residents in living in unincorporated areas.

Sharia's Closet

Emergency clothing and hygiene products for individuals and families who are experiencing financial hardship or crisis. Individuals must submit an emergency clothing request form through their website.

Small Business Emergency Grant

Emergency relief grants for businesses up to $2,500 per applicant, with a 100% bonus (for a total of $5,000) for applicants located in the Promise Zone, Opportunity Zones, or Low-Moderate Income Census Tracts

Social Security Administration

Replace a lost or damaged Social Security card.

State Representatives

Connect with your State representatives to get help, to file a complaint, or to learn about California resources.

The San Diego Access & Crisis Line

The San Diego Access & Crisis Line serves as the local crisis call center and is operated 24 hours a day, 7 days a week. Confidential and free of charge, this line offers crisis support and helps facilitate connections to behavioral health resources for you or your loved one.

US Postal Service

Have mail held at your local post office if your home is not serviceable or you cannot receive mail at your mailing address.

Voluntary Organizations Active in Disaster (VOAD)

Register to receive assistance with recovery, including home clean up and abatement, repair, and other recovery resources from volunteers.

Waste Disposal

The City of San Diego’s Environmental Services Department is helping to make construction and demolition debris removal safer, easier and faster for residents and businesses recovering from the recent storm.

 FACT SHEET: Resources for Waste Disposal | Recursos para la eliminación de deschos