Skip to main content

Storm Response and Recovery

Recovery Assistance

Are you a City of San Diego resident or business impacted by the Jan. 22, 2024 storm? Services and resources are now available through the links below.

SBA Assistance

The U.S. Small Business Administration is providing assistance to businesses affected by the Jan. 22 storm through the SBA Disaster Loan Outreach Center at the Mountain View Community Center. SBA representatives will assist affected businesses by answering questions, explaining the application process and helping businesses apply for low-interest disaster loans.

SBA Disaster Loan Outreach Center

Mountain View Community Center Meeting Room
641 S. Boundary St.
San Diego, CA  92113

Monday, Wednesday, Thursday and Friday
9 a.m. - 6 p.m.

9 a.m. – 5 p.m.

Small businesses and nonprofits will have until Nov. 19, 2024, to apply for an economic injury disaster loan. Applicants can call SBA's Customer Service Center at 800-659-2955 or email for more information on SBA disaster assistance.

FEMA Assistance

April 19, 2024, was the last day for residents impacted by the Jan. 22 storm to apply for federal disaster assistance from the Federal Emergency Management Agency (FEMA). While the deadline has passed, anyone who has previously applied and is currently in the appeal process will not see a status change.

Following Jan. 22, Mayor Todd Gloria worked with Governor Gavin Newsome and Vice President Kamala Harris to secure a Major Disaster Declaration, so San Diegans impacted by the storm could receive direct financial assistance.

IRS Tax Relief

Tax filing and payment deadlines extended to June 17, 2024 for individuals and businesses affected by severe storms.

What do you need help with?

Basic Needs
(Food, clothing, medical resources, etc.)

(Temporary housing provided by County of San Diego)

My Home
(Rebuilding, cleaning, permitting, etc.)

My Car
(Car damage, insurance, transportation, etc.)

Lost Documents
(Birth certificate, car registration, identification, etc.)

Support Resources
(Legal help, volunteers, etc.)

Talk to Someone
(Contact information for Councilmember, State Representative, etc.)

In-Person Assistance
(Mountain View Community Center)

In-Person Assistance

In-person assistance with internet access and digital devices at the Mountain View Community Center. Days and hours for in-person assistance are provided below.


Mountain View Community Center
641 S. Boundary St.
San Diego, CA 92113

Days and Hours

Tuesdays: 12:00 p.m. - 7 p.m.
Thursdays: 10:00 a.m. - 5 p.m.
Saturdays: 10:00 a.m. - 5 p.m.

Information will be posted when available.

Resource Directory


AT&T Customers may be eligible for waived overage charges to provide unlimited talk, text, and data, and other waived fees if their billing address is in an affected ZIP code.

Bulky Item Pick Up

Report large items that have blocked the right-of-way in flood impacted areas

CalFresh/Cal Works

Information on resources from CalFresh/CalWorks programs, including replacement benefits.

California Department of Insurance

General insurance information, including the claims process and how to file complaints against insurers.

California Department of Tax and Fee Administration

Get relief from tax interest or penalities, filing extensions, and replace tax records.

California Franchise Tax Board

The California Franchise Tax Board (FTB) webpage provides information on the types of losses that may qualify for tax deduction, how to claim the disaster loss deduction on your tax return, extended deadlines to file, pay and make contributions, how to get a copy of a California Tax Return, and how to stop interest from accruing on taxes owed.

California Lifeline

Eligible households may receive discounted home phone and cell phone services.

City Councilmembers

Connect with your City Councilmember to get help, to file a complaint, or to learn about local resources.

Consumer Financial Protection Bureau

Access information on how to secure your finances after a disaster, including protecting your credit and finances, dealing with property damage, housing issues, paying bills, and asking for help from banks, credit card companies, and other lenders. 

Contractors State Licensing Board

Information on how to hire a contractor for repairing or rebuilding, verifying a contractor license, and tips to avoid being scammed.

County Assessor Recorder Clerk - Office of the Assessor

The County of San Diego can temporarily reduce the assessed value of a property that was damaged or destroyed by misfortune or calamity and through no fault of the property owner.

County Assessor Recorder Clerk - Office of the Recorder

The County of San Diego can help residents get copies of vital records and certificates lost in the storms.

County Supervisors

Connect with your County Supervisor get help, to file a complaint, or to learn about local resources.

Department of Motor Vehicles

The California Department of Motor Vehicles (DMV) can respond to questions and provide the forms needed to assist individuals in replacing DMV documents, such as driver licenses, identification cards, vehicle cards certificates and certificates of title, that were lost as a result of the disaster.

Employment Development Department

Assistance with unemployment and disability programs; as well as work search and training.

Federal Representatives

Connect with your Federal representative in the House or Senate to get help, to file a complaint, or to learn about government resources.

Feeding San Diego

Provides ready-to-eat food items, fresh produce and CalFresh resources.

Flooded Home Clean Up Guidance

Information on how to safely clean your flooded home, including, hazards, tools, and step-by-steps instructions.

Household Hazardous Waste Removal

If you are located in a flood-impacted area and have Household Hazardous Waste in need of proper disposal, you can call the City or use Get It Done to make an appointment to either drop off the materials at the Household Hazardous Waste Transfer Facility, or to be contacted for door-to-door service.

Jackie Robinson Family YMCA

The Jackie Robinson Family YMCA is offering the use of showers and mental health support for members of the community affected by the storm and flooding. They are located at: 151 YMCA Way, San Diego, CA 92102.

Legal Aid Society of San Diego

Legal guidance and assistance to individuals and families affected by flooding.

Locate Vehicle

To help return the streets and public property to pre-storm conditions, vehicles may be towed/impounded in order to complete street repairs, cleaning, debris removal and other necessities. Towing, impounding and storage fees for flood-related impounds will be waived by the City for up to 30 days.

Mental Health Live Chat

Speak with a crisis chat specialist and get connected to mental health professionals via online chat.


Complimentary transit passes may be available for those who lost use of their vehicle or live in areas impacted by the storms. Call customer service for information about reduced fare options and trip planning.

National Flood Insurance

Apply for flood insurance to provide coverage against future flood damage.

Office of the City Clerk (City of San Diego)

Information about replacing a lost or damaged passport.

Registrar of Voters

View voting options and additional information about elections.

Replace Trash Container

The City's Environmental Services Department will deliver new black, blue and green containers at no cost in the impacted areas to those residents whose bins were either lost or damaged because of the storm.

Salvation Army

Provides clothing, socks, underwear and hygiene products.

San Diego County Aging and Independence Services

Resources for older adults including transportation, housing, food, and others.

San Diego Flooding Home Cleanup Hotline

Call the San Diego Flood Cleanup Hotline to get connected with general clean-up resources from the flood and winter storms. The hotline will be open until February 23, 2024, unless otherwise noted.

San Diego Food Bank

Shelf-stable food items with occasional fresh produce, dairy items, and frozen meat.

San Diego Gas and Electric

Electricity service assistance, enroll in payment or other discount programs.

San Diego Humane Society

Services for all things related to pet care, including assistance pet food, supplies, veterinary care, temporary boarding or foster care.

SD County Dept. of Environmental Health Quality

Information on protecting yourself from environmental hazards.

SD County Public Works

The County will assist with debris removal for residents in living in unincorporated areas.

Sharia's Closet

Emergency clothing and hygiene products for individuals and families who are experiencing financial hardship or crisis. Individuals must submit an emergency clothing request form through their website.

Small Business Emergency Grant

Emergency relief grants for businesses up to $2,500 per applicant, with a 100% bonus (for a total of $5,000) for applicants located in the Promise Zone, Opportunity Zones, or Low-Moderate Income Census Tracts. Deadline to apply is Tuesday, Feb. 27, 5 p.m.

Social Security Administration

Replace a lost or damaged Social Security card.

State Representatives

The San Diego Access & Crisis Line

The San Diego Access & Crisis Line serves as the local crisis call center and is operated 24 hours a day, 7 days a week. Confidential and free of charge, this line offers crisis support and helps facilitate connections to behavioral health resources for you or your loved one.

US Postal Service

Have mail held at your local post office if your home is not serviceable or you cannot receive mail at your mailing address.

Voluntary Organizations Active in Disaster (VOAD)

Register to receive assistance with recovery, including home clean up and abatement, repair, and other recovery resources from volunteers.

Waste Disposal

The City of San Diego’s Environmental Services Department is helping to make construction and demolition debris removal safer, easier and faster for residents and businesses recovering from the recent storm.