Locations and Hours

 Services Available at the City Operations Building

• Payment and plan drop-off is available on the first floor. 
• Customers can make appointments to view building plans or records and receive assistance at the Digital Permit Application Assistance Counters. Schedule an appointment.
• Third Floor Entry/Exit: Customers with appointments must enter the building using the bridge on the third floor connecting to the Evan V. Jones Parked Terrace Level. 

• No Mask, No Service. All customers must wear a mask or a face covering over their nose and mouth and maintain required social distancing at all times indoors. Customers without a mask or face covering will not be allowed into the building. Permitted face coverings include surgical masks, medical procedure masks, respirators, or a tightly woven fabric or non-woven material mask of at least two layers. Face coverings must not contain any visible holes, openings, exhalation valves or vents. Face covering not allowed include scarfs, ski masks, gaiters, balaclavas, bandanas, turtleneck collars or other covering of only a single layer of fabric.