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Book a Virtual or In-Person Appointment

A laptop with a video call in progress

If you need help getting started to plan, permit or build a project in the City of San Diego, the Development Services Department (DSD) is here to help. For detailed reviews and responses or for written determinations, DSD provides a Preliminary Review service. For more information on this service, please review Information Bulletin 513.

You can now book free virtual (online) or in-person counter appointments at the City Operations Building to get direct assistance from a DSD representative, who will be able to answer questions about the City of San Diego building and development requirements.

You can schedule a virtual counter appointment during normal business hours, choosing from available meeting times and services. All appointments are conducted using Microsoft Teams.

We look forward to serving you and using new tools and technology at #DigitalDSD, a proactive initiative to modernize all workplace systems and cost-effectively leverage technology to increase productivity and improve service delivery to customers.

 When booking your virtual or in-person counter appointment:

  1. Make sure your project is within the City of San Diego.
  2. Select and book your appointment type below.

Preparing for a Virtual Meeting

Before your appointment, remember to:

  • Have a computer, tablet or smartphone with internet access.
  • The virtual counter appointments will be conducted using Microsoft Teams. Please familiarize yourself with this virtual meeting platform. Download Microsoft Teams
  • The use of webcams during the virtual counter appointment is optional.
  • During the virtual counter appointment, DSD representatives can share their computer screens.
  • Be prepared to share your computer screen and electronic project documents during the virtual counter appointment in Microsoft Teams.
  • You will not be able to email files before, during or after meetings.
  • Organize and plan for your virtual counter appointment, have an agenda, and prepare all your questions in advance.

Appointment Types

In-Person Services


These in-person appointments are for customers to make payments for DSD-generated invoices* and fees in-person using:

  • Checks.
  • Cashier checks.
  • Money orders.
  • Credit cards. Accepted credit card payments include Mastercard and Visa.

Cash payments and payments from walk-in customers without an appointment are not currently accepted. However, customers can drop checks, cashier checks, and money order payments into the drop-off safe located on the first-floor lobby of the downtown Development Services Center during business hours. All payments must be made out to “City Treasurer.” 

*Payments with an "SAP Invoice Number" are not accepted here. These invoices can be paid with the City Treasurer. Learn more

15 minutes

Plan Pick Up (Curbside)

These in-person meetings are only for customers that have received an email notification that their submitted plans are ready for pick-up. Park your vehicle at 1222 1st Ave. parking lot (corner of West A Street and 1st Ave.) and follow the directional signage. Remain in your car, and City staff will deliver your plans to you.

**This service is not for items left at Will Call.** 

15 minutes in-person at the parking lot corner of West A Street and 1st Ave. located on the north side of the City Operations Building

Records Review (In-Person Appointments)

These meetings are for customers who need to review archived building plans or records. Complete an online form to request an appointment. 

Customers with appointments can enter the Development Services Center at the City Operations Building using the third-floor bridge connected to the Evan V. Jones Parkade Terrace Level or the ground floor entrance at 1222 First Ave. Appointments will be held on the 2nd Floor. When in the facility, facial coverings are required for non-vaccinated members of the public.  

Parking is available at Evan V. Jones Parkade for a fee. 

30 minutes in-person at the City Operations Building

Virtual Serviceslanning & Zoning Appointment

ADUs, Planning and Zoning

These meetings provide general information on planning and zoning regulations, including Accessory Dwelling Units (ADUs), development permit regulations, signs, and zoning regulations. This service provides clarification on specific regulations and is recommended before submitting permit applications.

View specific zones, overlay zones and other property information. If you have questions about a specific project number, please contact the individual reviewer(s) directly.

15 minutes 

Downtown Development

For customers seeking information on or who have development review questions about projects located within the Downtown Community Plan area only.

If you have questions about a specific project number, please contact the individual reviewer(s) directly.

 15 minutes 

Historical Resources

For customers considering historic designations, preservation of a property, building or other structure, or need assistance with a potential historical issue.

If you have questions about a specific project number, please contact the individual reviewer(s) directly.

30 minutes 

Landscape and Brush Management

For general information related to the landscape and brush management regulations.

View property information to assist you with landscape and brush management evaluations. If you have questions about a specific project number, please contact the individual reviewer(s) directly.

30 minutes 

Permit Issuance (For Projects Signed Off by All Reviewers.)

Permit Issuance: Building Permit - With Plans


 45 minutes 

Permit Issuance: Building Permit - No Plan


 30 minutes

Permit Issuance: Demolition Permit

30 minutes 

Permit Issuance: Standalone Mechanical, Electrical, Plumbing (MEP) Permits with Plans

30 minutes 

Permit Issuance: Sign Permit

30 minutes 

Project Setup 

Project Setup: Building Permit - With Plans
These meetings are for applicants who have a project number (PRJ-XXXXXX) for a Building Permit with plans for both submitted or Rapid Review processes.

45 minutes 

Project Setup: Building Permit - No Plan
These meetings are for applicants who have a project number (PRJ-XXXXX) for a Building Permit that does not require plans per PDF icon Information Bulletin 203 for Completion of Work and/or Final Only. 

 30 minutes

Project Setup: Demolition Permit
These meetings are for applicants who have a project number (PRJ-XXXXXX) for a Demolition Permit per PDF icon Information Bulletin 710. Demolition/Removal Permit is required for complete demolition and/or removal of any structure, including the decommissioning of Wireless Communication Facilities.

30 minutes 

Project Setup: Standalone Mechanical, Electrical, Plumbing (MEP) Permits with Plans
These meetings are for applicants who have a project number (PRJ-XXXXX) for a Standalone MEP that requires plans and review per PDF icon Information Bulletin 103  and does not qualify for Simple Permit MEP.

30 minutes 

Project Setup: Sign Permit
These meetings are for applicants who have a project number (PRJ-XXXXXX) for a Sign Permit per PDF icon Information Bulletin 111.

30 minutes 

Right-of-Way/Engineering Permits

These meetings are for customers that need assistance with grading, drainage or a public-improvement projects in the public right-of-way, including:

  • curb, gutter or sidewalk replacements;
  • retaining walls three feet or less in height;
  • repair or replacement of driveways;
  • sidewalk underdrains;
  • utilities such as water, sewer, gas and electric lines; and
  • encroachments.

If you have questions about a specific project number, please contact the individual reviewer(s) directly.

30 minutes 

Small Business and Restaurant Assistance Program

These meetings are designed to help qualified small businesses and restaurants with their planning and permitting needs, making it faster and easier to get the permitting, construction and inspection help they need for a speedy recovery.

45 minutes 

Structural Recheck – Individual Appointment

Schedule a structural recheck appointment when the structural reviewer for a project lists an appointment as the following review method. These meetings must be with the specific reviewer assigned to a project.

Important! Before Scheduling an Appointment:

  1. Resubmittals – the revised plans and comment responses – must first be uploaded into Accela before scheduling a Structural Recheck Appointment.
  2. The designer responsible for the preparation of construction documents must participate in the Structural Recheck Appointment.

45 minutes

Book a Structural Recheck Appointment Now

Is your structural reviewer booked-up?
Contact the reviewer or his/her supervisor.

Don't see your structural reviewer? Send us an email.

Traffic Control 

For customers who are planning to close traffic lanes, sidewalks, parking areas and parking meters; process traffic control and dumpster permits for construction; want to apply for a Temporary Outdoor Business Operations permit, or who have questions about traffic control in the City's right-of-way.

If you have questions about a specific project number, please contact the individual reviewer(s) directly.

30 minutes 

Virtual Inspections (Single-Family, Duplex and Townhouse Project Types)

Virtual inspections, using the Microsoft Teams conferencing platform, are conducted with customers at the job site and a City inspector reviewing qualified single-family, duplex and townhouse project types listed below remotely.

  • Air Handlers
  • Appliance Vent/Chimney
  • Backflow Preventor - Domestic
  • Boiler
  • Chiller
  • Condensing Unit for HVAC
  • Drain – Repair/Replacement
  • Dryer Vent
  • Electrical panel and circuits up to 400 Amps
  • Electrical vehicle charging stations
  • Exhaust Fan
  • Furnace/FAU/Wall Heater
  • Gas System Leak Repair
  • Gas System/Meter
  • Heat Pump
  • Heater
  • Mini-Split Systems
  • Pressure Reducing Valve - Domestic
  • Reinspection of minor corrections
  • Rooftop-mounted solar photovoltaic
  • Sewage Ejector
  • Temporary power 
  • Water heaters
  • Water Softener
  • Water/Waste Pipe Repair/Replacement

      30 minutes