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HEART
Home Electrification Affordability Rebates and Technical Assistance Program

HEART
Home Electrification Affordability Rebates and Technical Assistance Program

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Frequently Asked Questions/Support

How will my energy bill change if I upgrade to energy-efficient appliances?

Energy-efficient appliances are designed to use less electricity, which can lead to lower monthly energy bills. While participants typically see a noticeable drop in energy usage, actual savings will vary based on several factors, including:

  • Your household’s overall energy habits
  • Your SDG&E electricity plan (e.g., time-of-use rates)
  • The cost difference between electricity and other energy sources like natural gas

It's important to note that SDG&E electricity rates can be higher per unit than natural gas, so total savings will also depend on how effectively you use energy-saving tips and best practices in combination with your upgraded appliances.

To learn more about energy-saving tips and time-of-use- rates please visit the HEART educational page.

Where can I find a certified, trustworthy contractor?

The City provides a list of verified contractors who have:

  • Applicable licenses and have attended program-led orientation
  • Been screened and approved based on the program requirements
  • Experience installing the applicable upgrades 

You’ll receive this list once you have been approved to move through the next steps, or it can be found on the program’s website once the directory is posted.

Do I have to use a contractor from the City's list of verified contractors?

No, you do not have to use a contractor from the list provided on the City's website.

Do heat pumps still work in colder temperatures?

Yes, modern cold-climate heat pumps work effectively even in cold weather. These systems are reliable year-round and provide both heating and cooling. To learn more about heat pumps, check out the U.S. Department of Energy Heat Pump Systems web page.

How will I know which appliances qualify for the rebate?

The City will provide a list of pre-approved, rebate-eligible appliances. If you’re interested in a different model, simply contact the program administrator by email at ElectrifySD@sandiego.gov to confirm if it qualifies under the program. Please note that you may not move forward with the purchase of the appliance until you receive approval from the City.

What brand or type of appliance should I get?

You can choose an appliance from the City’s approved list of appliances, which includes top-rated models known for energy savings, quality, and rebate eligibility. For additional guidance, contact the program administrator by email at ElectrifySD@sandiego.gov to help you select the best option for your home.

For General Inquiries or Technical Support

Maximizing Your Energy Project Funding

If the Home Electrification Affordability Rebates and Technical Assistance (HEART) program does not cover 100% of your project costs, you may be able to combine funding from additional programs. The following programs allow stacking with other financial incentives to help you fully cover expenses for energy efficiency upgrades.

Programs that Support Stacking

TECH Clean California – Equity Heat Pump Water Heater Incentives

California Energy Smart Homes

Low-Income Home Energy Assistance Program (LIHEAP)

  • Covers: Heating and cooling system repairs, weatherization, utility assistance
  • LIHEAP website

Inflation Reduction Act – Home Electrification and Appliance Rebates (HEEHRA) and Home Efficiency Rebates (HOMES)

How to Apply for Additional Funding

  1. Review available programs – View the links above to explore each program.
  2. Check eligibility and application details – Each program has different requirements.
  3. Apply for multiple sources – Stacking funding can help maximize your total project support.

If you need assistance identifying the right funding sources, contact us for guidance.