We guarantee a second opinion on request…no questions asked.
If for any reason you disagree with a code interpretation, want some confirmation or to voice a concern, just ask for a second opinion.
The "Guaranteed Second Opinion" symbol means the City of San Diego Development Services Department is dedicated to meeting your customer service needs. Environmental, engineering, planning, and building regulations today are more complex than ever. The resulting complex plans and construction require more judgment and interpretation than ever before - by both the applicant and the city staff - to ensure drawings and actual work comply with state and local codes. Customers are free at any time to ask for another interpretation of those codes from a supervisor, senior staff member, or project manager. Staff welcomes the opportunity to seek additional clarification.
How does the Guaranteed Second Opinion process work?
- If you disagree with the interpretation you received, staff will request a second opinion from their supervisor or you can simply request a second opinion.
- For Inspection Services, ask your inspector to arrange a second opinion with a supervisor at the Inspection Services Office, located at 9601 Ridgehaven Court, Suite 220, or call 858-492-5070.
- If you have a project manager, contact that individual to provide you the assistance you need.
- If your reviewer or project manager is not available or for other issues/problems, you may request a second opinion the following ways:
- In person: Go to the Development Service Department Check-In Counter on the third floor of the City Operations Building to be routed to appropriate staff.
- By telephone: General Information/Appointments, 619-446-5300.
We want to know how well we are serving you.
Constructive feedback is requested so that we can improve our service. We encourage you to complete the online Customer Feedback Survey at any time you obtain service to state your opinions with us.
Development Services Department
1222 First Avenue, M.S. 301
San Diego, CA 92101