CONNECT with the CityFrequently Asked Questions
How do I verify my City employment?
Contact the Personnel Department at 619-236-6400 and review VerificationEmployment.pdf(sandiego.gov).
Please visit the Risk Management's website and the San Diego City Employees' Retirement System (SDCERS) website.
What is the status of my unclaimed monies or 1099 forms?
Unclaimed monies processing time may take three to four weeks from the time the unclaimed monies form is received. Contact the Department of Finance Accounts Payable section at 619-236-6310.
I have questions about my water and sewer bill.
Contact Public Utilities at 619-515-3500 or www.sandiego.gov/public-utilities.
I need information on marriage licenses, death certificates or fictitious business names.
Contact the County of San Diego at 619-237-0502.
I need information on building permits and other DSD services.
For building permits and other DSD services, please visit the website of the Development Services Department.
I owe the City money or I need information on business taxes:
For business tax programs and delinquent accounts, please visit the Treasurer's Department website.
I need to pay or appeal a parking citation.
For parking citations and parking appeals, please visit the Parking Administration website.
I have questions about garnishments and levies.
Contact the Department of Finance Payroll Section at 619-235-5800 or at DOF_Payroll_Admin_Help@sandiego.gov
Call the County of San Diego:
County Information 858-694-3900
Auditor and Controller 619-531-5311
Treasurer/Tax Collector 619-236-2424
Contact the City Treasurer Delinquent Accounts Program at 619-744-3100.
Where do I send my invoices to?
Send your invoices to the department whom you are doing business with or the Bill-to contact on your Purchase Order (PO).
What is the status of my invoice?
Contact the department you are doing business with or the "Bill-to" contact on your PO. If you do not have a "Bill-to" contact, call the Department of Finance Accounts Payable section at 619-236-6310 and provide your name, phone number and PO #. Your call will be routed to the corresponding department. For a list of City departments, visit www.sandiego.gov/city-hall/departments.
How do I enroll or set up electronic (ACH) payment?
Contact the department with whom you are doing business or the bill-to-contact on your PO and obtain the Electronic Funds Transfer (EFT) form. The EFT form must be properly completed and signed, and submitted along with a voided check to DoF_ACH@sandiego.gov.
Contact the department with whom you are doing business or the bill-to contact on your PO.
My check is lost or damaged; how do I get a replacement check?
Contact the department with whom you are doing business or the bill-to contact on your PO, and ask for the Affidavit to Obtain Duplicate of Lost or Destroyed Warrant form. The form must be properly completed and signed, and mailed to:
City of San Diego, Department of Finance
202 C St., Seventh Floor - MS 7A
San Diego, CA 92101-4806
Contact the Risk Management department at 619-236-6395.