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Office of the City Treasurer

Delinquent Account Payments

Several payment methods and options are available for delinquent accounts.

Payment Methods

For additional information related to Parking Citations, please visit the Parking website.

Pay Online

Pay Online Now

Pay by Phone

855-239-6100

Debit card, (Electronic Funds Transfer) MasterCard, and Visa accepted.

Pay by Mail

City of San Diego
City Treasurer - Delinquent Accounts Program
PO Box 129039
San Diego, CA 92112-9039

Pay In Person

1200 Third Ave., Suite 100
San Diego, CA 92101

Lobby hours for walk-in payments are Monday through Thursday from 9:00 a.m. - 4:00 p.m.

Payment Options

Full Payment

Our staff is always willing to accept payment of the full amount due. This is the best way to avoid any additional consequences that may result from continuing collection efforts. We accept the following forms of payment:

  • Cash
  • Check
  • Money order
  • American Express, Discover, MasterCard, Visa credit card, and debit

Partial Payment

Although a partial payment will not stop our collection efforts, it will demonstrate your commitment to clear your unpaid debt. In addition, by reducing your outstanding obligation you may avoid collection actions reserved for larger unpaid amounts.

Payment Plan

In some cases, we may agree to formal payment plans. When requesting a payment plan, our staff may require that you submit an application for payment arrangements. It is important that this application be filled out as accurately and as completely as possible. If the information you provide is determined to be false or inaccurate, your application for payments may be denied for that reason alone.

Once received, your application will be reviewed and a determination made as to your eligibility for the payment terms requested. In making this determination, staff will take into consideration the following:

  • ability to pay;
  • ability to borrow from others;
  • monthly income and expenses;
  • employment status;
  • additional cost to enforce full payment;

If approved, you will be notified and may be required to sign a promissory note reflecting the terms of your approved payment plan. Most collection actions will be suspended on your account as long as you comply with the terms of the plan and make your payments on time. However, the following actions can and may still occur:

  • Credit Reporting;
  • Franchise Tax Board Offset Requests; and
  • Vehicle Impound (delinquent parking citations only).

For questions and concerns, call (619) 744-3100 or email collections@sandiego.gov