Frequently Asked Questions
You can sign up on our website to get monthly e-mail updates about your specific project. Our website also provides detailed information about the process of undergrounding and what you can expect. You can also call or e-mail us anytime during the project with questions or concerns.
In most cases, no. It is the legal responsibility of the property owner to underground from the street to their house or business beginning at the property line. However, the utility companies will perform this work at no cost to the property owner as long as the property owner signs an agreement to allow utility companies on to their property. Otherwise, property owners are required to perform this work at their own cost.
You have the right to attend and to express your views regarding the project and your responsibility as a property owner within the Underground Utility District. However, you are not required to attend.
From the time you receive notice that the Council has created an Underground Utility District, there will be a period of 12 to 18 months of design. You may see engineers working from time to time on your street. Once construction begins, most projects are completed in 18 to 24 months.
The City of San Diego works in collaboration with SDG&E, SBC, Cox Communications or Time Warner Cable on all projects.
The City Council determines which areas in the city will be undergrounded. A Master Plan
is designed and approved no later than June 30 of each year
A cost share program allows home owners to accelerate the schedule of undergrounding. All cost sharing work is at the sole discretion of each individual Council member. For more information about the cost share program, contact your councilmember's office or call the Utilities Undergrounding Program Information Line at (619) 533-3841.
No. All utilities are required to utilize and shore a single trench.
Following the completion of the undergrounding conversion, streets are re-surfaced or slurry sealed.