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Make a Complaint

Make a complaint via the City’s online service portal

You may also make a disability-related complaint or request by phone, email or in writing to:

Voice: 619-236-5979
TTY: 711

adacompliance@sandiego.gov

The City of San Diego
ADA Compliance and Accessibility
1200 Third Avenue, 18th Floor
San Diego, CA 92101

Please provide the date of incident (if applicable), exact location, a detailed description of the issue, the complainant's name, address, phone or TTY, and email address in order to assist us in processing your disability complaint or request.

PDF icon Grievance, Request, and Appeal Procedures

PDF icon Notice Under the Americans with Disabilities Act

PDF icon Aviso en Conformidad con la Ley Para Estadounidenses con Discapacidades (ADA)