All disability complaints or requests regarding access to City buildings, streets, sidewalks, programs, services or activities can be made by phone, email or in writing to:

The City of San Diego
Office of ADA Compliance and Accessibility
1200 Third Ave., Ninth Floor
Suite 924, MS-56G
San Diego, CA 92101

Voice: 619-236-5979
TTY: 711
Email: [email protected]

Please provide the date of incident (if applicable), exact location, a detailed description of the issue, the complainant's name, address, phone or TTY, and email address in order to assist us in processing your disability complaint or request.

Grievance and Appeal Procedures