The City's Street Division provides the following street tree maintenance services as funded. You can report the problem regarding street trees and it will be investigated.
Issues with trees in City parks should be reported to the Park & Recreation Department by using the My Park application.
Street trees are trimmed for public safety requirements and to clear rights-of-way. You may request a No-Fee Permit for trimming, removal, planting or root pruning following inspection by City staff. The criteria used for determining whether a tree will be trimmed are:
(City forces and contractual service)
Only dead trees or trees deemed an immediate safety issue by city staff are removed from the right-of-way as soon as possible. All other removal requests are evaluated for preservation or removal, per City Council Policy 200-5 (Planting of Trees on City Streets).
If the City determines the tree must be removed in order to repair other infrastructure, concurrence of the abutting property owner is required. If no objection to the proposed removal is received, the tree will be removed by City contractors. This includes full stump grinding. It can take up to 48 months from the determination date for the City to remove the tree and make any permanent concrete repairs. During this period, temporary asphalt ramping will be installed to alleviate any hazards in the public right-of-way.
Property owners may expedite the removal and repair process by agreeing to repair any associated sidewalk or other damages from the street tree if removal meets criteria in Council Policy 200-5.
Requests for tree removal must be made through the Get It Done application.
Tree roots can sometimes interfere with water and sewer plumbing, specifically roots growing into pipes causing blockages or other problems. For information about tree removal, please see information above. Below are links to information regarding responsibility of maintaining water and sewer lines.