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Videos

Introduction to the Get It Done App

Using the City's Get It Done App


Screenshot of Get It Done Guidelines

Get It Done Guidelines

Get It Done guidelines are designed to help users understand when to use Get It Done, how to make efficient and effective reports, and under what category to report by providing a list of the current options in alphabetical order.

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PDF icon How to Print and Fold the Get It Done Guidelines


Screenshot of Get It Done Poster

Get It Done Poster

The Get It Done poster is a street corner representation of all program services. The poster is arranged in the same order as is displayed on the Get It Done website. It can be ordered in print format or used electronically as an infographic.

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Get it Done

Get It Done Card

The Get It Done card provides a quick snapshot of the tool. Convenient to hand out or display.

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Screenshot of Get It Done Presentation

Community Presentation

A general Get It Done community presentation, in PDF format with presenter notes, is available for use at your next gathering.

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The Digital Customer Experience Strategy

Digital Customer Experience (DCX) Strategy Card

A first-of-its-kind plan, the DCX will establish high digital customer experience standards at the City of San Diego. This card invites you to learn more and share your feedback at https://www.sandiego.gov/digitalcx

PDF icon Download in English / Descargar en Español


Get it Done FAQ

Get it Done Most Frequently Asked Questions (FAQs)

This material provides a quick snapshot of the tool and provides answers to some of our most commonly raised questions about Get It Done.

PDF icon Download in English / Descargar en Español