The Public Utilities Department's Billing and Collection Policies are implemented with the approval of the Mayor and City Council. These policies mostly apply to customers who don't pay their water/sewer bill on time.
Important components of the policies and procedures include:
|Shut-Off Order Processing Fee||$30|
|Remove meter due to an illegal reconnect||$45|
|Reinstall meter after an illegal reconnect||$38|
|Meter controversy test:|
|Up to 1-inch meter||$66|
|1.5-inches to 2-inches meters||$99|
|3-inches and larger (installed above ground)||$182.63|
|3-inches or larger (installed underground)||$510.26|
These fees are strictly cost recoverable; they are equal to how much it costs the Public Utilities Department to perform the work.
For more information, please contact the Public Utilities Department at 619-515-3500.