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Transit Passes

Due to significantly lower ridership demand caused by the COVID-19 outbreak, the Metropolitan Transit System (MTS) will be temporarily reducing weekday service on most MTS routes, effective Sunday, April 12, 2020. There will be no changes made to bus services on Saturdays, Sundays, or holidays.

 

MTS has stated it is following all local, state, and federal guidelines on its COVID-19 response and there is no estimated timeframe for resuming normal service levels at this time. If employees wish to view the reduced service schedule, they can visit sdmts.com or contact MTS Info and Trip Planning at 619-233-3004. This PDF icon “Rider Alert” will also be posted on all buses and trolleys. (Note: All riders must continue to have a valid fare to ride.)

Compass card

Transit Pass Eligibility

To be eligible for the City’s public transit pass subsidy, City employees must work a minimum of twelve (12) days per month and use public transit to commute to and from their current work location at least three (3) days per week.

Employees who are in non-standard hour positions, volunteers, or Student Interns, are required to submit a current Work Status Report signed by your supervisor for each month you intend to purchase a transit pass.  Failure to submit a monthly Work Status Report signed by your supervisor will result in loss of eligibility and your transit pass will be deactivated.  Please complete the form using this link PDF icon Employment Work Status Report form and email completed form to TAPAdmin@sandiego.gov.

Enrollment for monthly passes is completed online through the SAP Portal [instructions and training video to the right]. Passes are sold and renewed for those who do not have SAP Portal access between the 1st through the 12th of each month from 9 a.m. to 1 p.m. – please note there are no weekend or holiday extensions.

Check Your Compass Card Expiration Date

Like your credit cards, your physical compass card has an expiration date. Please don't confuse this with your pass expiration date. You can find your exact expiration date for your Compass Card online or by calling the Compass Service Center at 619-595-5636.

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