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Transit Passes

The San Diego Metropolitan Transit System (MTS) includes the bus, trolley, and coaster. The MTS card is called "PRONTO". For more information on the monthly transit card options, please review the PDF icon TAP Brochure. You can also visit the MTS PRONTO website to learn more about PRONTO.

Pronto CardEligibility

To be eligible for the City’s public transit pass subsidy, City employees must work a minimum of twelve (12) days per month and use public transit to commute to and from their current work location at least three (3) days per week.

Enrollment

To Enroll in the City’s TAP program for a monthly transit pass, please follow the enrollment steps described below.

  • Please note: If you are a volunteer or intern, you must follow the instructions outlined on the Volunteers page.

Step 1: Obtain a PRONTO card

There are several ways to obtain a PRONTO card:

  • Go to an MTS store for a physical PRONTO card; or
  • Download the PRONTO mobile app for a virtual card; or
  • Review the PRONTO MTS website for additional options for obtaining a card.

Step 2: Enroll by the 12th of the month in SAP

Enrollment for monthly passes is completed online through the SAP Portal [instructions and training video to the right].

  • If you are a new employee and you don’t have SAP access yet, please email TAPadmin@sandiego.gov  for further assistance.

Be sure to follow the TAP Monthly Enrollment schedule below to ensure you have a pass for the desired month.

TAP Monthly Enrollment Schedule

Monthly Enrollment Window*

Pass effective date

12/1-12/12

1/1

1/1-1/12

2/1

2/1-2/12

3/1

3/1-3/12

4/1

4/1-4/12

5/1

5/1-5/12

6/1

6/1-6/12

7/1

7/1-7/12

8/1

8/1-8/12

9/1

9/1-9/12

10/1

10/1-10/12

11/1

11/1-11/12

12/1
*If you missed the enrollment window, please email TAPadmin@sandiego.gov for further assistance.
Step 3 (if applicable)

Employees who are in non-standard hour positions, volunteers, or Student Interns, are required to submit a current Work Status Report signed by your supervisor for each month you intend to purchase a transit pass.  Failure to submit a monthly Work Status Report signed by your supervisor will result in loss of eligibility and your transit pass will be deactivated.  Please complete the form using this link PDF icon Employment Work Status Report form and email the completed form to TAPAdmin@sandiego.gov.