San Diego

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Customer Care Center

Customer Care Center

You can access your Water/Sewer Utility account online through our MyWaterSD portal or mobile application.

With a MyWaterSD account, you can:

  • pay your water/sewer bill online
  • access your current and past water/sewer bills
  • view usage
  • set up recurring payments
  • enter Move-In/Out and Start/Stop services information

Learn More


Have Your Paper Bill Handy

To create a MyWaterSD account, you'll need information from your paper bill (account number, name on account, etc.).

A Note about Paperless Billing

After you register, your account will automatically switch to paperless billing. You will receive an email notification instead of a paper bill when your new bill is ready to view online.

To switch back to paper bills, edit that option in your MyWaterSD account.

Register Now

I need help with registering

New Customers

Start here if you need a new Water/Sewer Utility account. After your utility account is created, you can register for a MyWaterSD account for online access.

Start Service

Need help?

Customer Care Helpline
(619) 515-3516
[email protected]
7:30 a.m. to 5 p.m.
Monday through Friday

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