Customer Care Center
You can access your Water/Sewer Utility account online through our MyWaterSD portal or mobile application.
With a MyWaterSD account, you can:
Have Your Paper Bill Handy
To create a MyWaterSD account, you'll need information from your paper bill (account number, name on account, etc.).
A Note about Paperless Billing
After you register, your account will automatically switch to paperless billing. You will receive an email notification instead of a paper bill when your new bill is ready to view online.
To switch back to paper bills, edit that option in your MyWaterSD account.
Start here if you need a new Water/Sewer Utility account. After your utility account is created, you can register for a MyWaterSD account for online access.
Customer Care Helpline
(619) 515-3516
customercare@sandiego.gov
7:30 a.m. to 5 p.m.
Monday through Friday