San Diego

Customer Care Center

Customer Care Center

You can access your Water/Sewer Utility account online through Customer Care Center.

With a Customer Care Center account, you can:

  • pay your bill online (bank account only)
  • access and print your current and past bills
  • view usage and meter readings
  • set up recurring payments
  • enter Move-In/Out and Start/Stop services information
  • choose to receive paper bills


Have Your Paper Bill Handy

To create a Customer Care Center account, you'll need information from your paper bill (account number, name on account, etc.).

A Note about Paperless Billing

After you register, your account will automatically switch to paperless billing. You will receive an email notification instead of a paper bill when your new bill is ready to view online.

To switch back to paper bills, edit that option in your Customer Care Center account.

Register Now