Online Account Access
You may also pay in person with cash or check at any library location from opening hours to thirty minutes before closing time. For your convenience, the San Diego Public Library offers free online payments using Visa, Mastercard, or Discover credit cards. Make sure to have your library card and PIN on hand. Please ask staff for assistance, if needed.
The San Diego Public Library gives no refunds for payments. To keep your full borrowing privileges, we encourage timely payment of library fees.
We offer free online payments on our website with a Visa, Mastercard, or Discover credit card. Log in to the Online Payment portal using your library card and PIN.
There are no payment minimums. All line items are selected by default—you may choose which individual bills you would like to pay by checking or unchecking the box next to the line item. If you would like to make a partial payment, make sure the line item is checked and type in the amount you would like to pay in the box where the bill is displayed. Totals will be recalculated automatically by the system. A payment in excess of the displayed bill will be blocked by the system.
Frequently Asked Questions
All transactions are secured with Transport Layer Security (TLS) security and at least 128-bit encryption. The Library provides this service to ensure that user's sensitive information is only used for its intended purpose. Your credit card information is not stored in the library's database and the information is encrypted before it is transmitted via a secure gateway connection. For more information, please see the City of San Diego's Privacy Notice.
No, the Library's payment system does not support payments via PayPal.
The San Diego Public Library does not charge a service fee to pay your bills online with a credit card.
After the Credit Card information is processed the system will show a receipt that can be printed. If you are paying from a library computer regular print fees will be charged. Catalog computers will not print receipts.
Once the Payment Receipt screen is displayed the library account has been updated.
You must "refresh" that screen. When you do, it will accurately reflect your payment.
This indicates the payment system could not access your library account. Either the Library card number entered was incorrect or your account has been referred to the City Treasurer .. Contact the Office of the City Treasurer (https://www.sandiego.gov/treasurer/payments) for instructions on paying your bill.
If your account has been referred to the City Treasurer/Collections, contact the Office of the City Treasurer for instructions on paying your bill.
Your bills will remain on your account until paid.
Lost items that have been billed and paid for become the property of the patron. The Library does not issue refunds for paid fees.