Learn more about how you may qualify for California's Low Income Household Water Assistance Program.

Conozca cómo puede calificar para el Programa de Asistencia de Agua para Familias con Bajos Ingresos.

Your Water/Wastewater Account

• Start, Stop or Transfer Service to Another Address
• Update Account Information

Your Bill's Water Meter Read

• Assistance Regarding Your Current Meter Read

Paying Your Bill

• Customer Care Center - Pay Your Bill Online.
• Easy Ways to Pay Bill - Credit/Debit Option.
• Pay Your Bill by Automatic Deduction.
• Bill Payment Locations.
• Bill Payment Timeline.
• Is Your Bill Too High? Here's What to Do.
• Request a Payment Plan
• Water and Wastewater Billing E-Inserts.

Calculating Your Bill

• How to Read Your Water/Sewer Bill
• Estimating Utility Consumption
• Winter Monitoring Period for Single-Family Customers
• How to Read Your Water Meter
• Policies and Procedures

If you have any questions or comments, please contact us at customercare@sandiego.gov or 619-515-3500. Our office hours are Monday through Friday, 7:30 a.m. to 5 p.m., excluding City holidays.