Your Water/Wastewater Account

• Start or Stop Service
• Update Account Information

Your Bill's Water Meter Read

• Assistance Regarding Your Current Meter Read

Paying Your Bill

• Customer Care Center - Pay Your Bill Online.
• Easy Ways to Pay Bill - Credit/Debit Option.
• Pay Your Bill by Automatic Deduction.
• Bill Payment Locations.
• Bill Payment Timeline.
• Is Your Bill Too High? Here's What to Do.
• Request a Payment Plan
• Water and Wastewater Billing E-Inserts.

Calculating Your Bill

• How to Read Your Water/Sewer Bill
• Estimating Utility Consumption
• Winter Monitoring Period for Single-Family Customers
• How to Read Your Water Meter
• Policies and Procedures

If you have any questions or comments, please contact us at customercare@sandiego.gov or 619-515-3500. Our office hours are Monday through Friday, 7:30 a.m. to 5 p.m., excluding City holidays.