Public Utilities
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Billing
Information about your water and sewer bill, rates and other related items can be found on the web pages linked below and on the right. Below, you'll find how you can pay your bill online, work to reduce your bill and other helpful information.
NOTE: Due to a glitch in the system, between May 19 and June 22, 2021, MyWaterSD customers did not receive the usual email notices when their bills were due. Thankfully, the problem has been resolved and email notices have resumed. We apologize for any inconvenience. More information is available in 
this memo.
Paying Your Bill
- Customer Care Center - Pay Your Bill Online
- Easy Ways to Pay Bill - Credit/Debit Option
- Pay Your Bill by Automatic Deduction
- Bill Payment Locations
- Bill Payment Timeline
- H2O San Diego - Helping others through a bill payment assistance program
- Water and Wastewater Billing E-Inserts
Calculating Your Bill
- How to Read Your Water/Sewer Bill
- Water Bill Calculator
- Estimating Utility Consumption
- Winter Monitoring Period for Single-Family Customers
- Is Your Bill Unusually High? Here's What to Do
- How to Read Your Water Meter
Starting or Stopping Water Service
If you have any questions or comments, please email us at customercare@sandiego.gov or call 619-515-3500.